Bilingual Office Manager

Muscular Dystrophy Canada; Sherbrooke; On-site; CAD 50,000 - 75,000; Full time

Job summary

A leading organization focused on Muscular Dystrophy is looking for an energetic and organized Bilingual Office Manager to oversee office operations. The role entails managing the front desk, ensuring exciting workflow, inputting data accurately, and supporting both staff and volunteers while providing exceptional bilingual service. If you are proficient in English and French, with strong organizational skills, join us for this rewarding opportunity!

Qualifications

• Proficiency in English and French is essential.
• Previous experience in office management or administrative role is preferred.
• Ability to work collaboratively in a team environment.

Responsibilities

• Manage front desk operations and greet visitors.
• Assist in developing training for new hires.
• Maintain accurate records and manage correspondence.

Skills

Organization

Bilingual Communication

Time Management

Tools

Raisers Edge

Microsoft Office

Job description

In-office opportunity in our North York, ON office

We are seeking an energetic and organized Bilingual Office Manager to oversee our office operations and ensure a smooth workflow. The ideal candidate will possess strong administrative skills and be proficient in both English and French. This role requires excellent communication abilities, attention to detail, and the capacity to manage multiple tasks efficiently.

Duties

• Manage front desk operations, including greeting visitors and handling inquiries.
• Assist in the development of training for new hires and ongoing staff training initiatives.
• Creation of policy and process manuals as required.
• Answer and manage all incoming correspondence, including phone calls, emails, and mail, ensuring timely and professional responses.
• Accurately input and maintain donor, client, and organizational data within Raiser's Edge to ensure records are current and reliable.
• Recruit and supervise volunteers
• Act as the first point of contact for stakeholders, providing exceptional bilingual support and ensuring queries are directed to the appropriate team members.
• Maintain accurate records of technology based inventory, including physical and digital tracking.
• Work with IT and cyber security provider and troubleshoot as required.
• Generate reports, summaries, and data insights from Raiser's Edge and fundraising systems to support organizational planning and decision-making.
• Maintain physical and electronic filing systems for efficient document retrieval and organization.

Qualifications

• Proficiency in both English and French is required.
• Previous experience in an office management or administrative role is preferred.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Familiarity with Raisers Edge and Microsoft Office
• Excellent communication skills, both written and verbal, are essential.
• Ability to work collaboratively within a team environment while also being self-motivated.

If you are a proactive individual with a passion for organization and management, we encourage you to apply for this exciting opportunity as a Bilingual Office Manager!