Bilingual Mining Application Specialist

Toromont Cat; Vaughan; On-site; CAD 74,000 - 85,000; Full time

Job summary

Toromont Cat is seeking a Bilingual Mining Application Specialist to support Caterpillar product lines and go-to-market strategies across Eastern Canada. You will analyze market needs, forecast inventory, and coordinate with the sales team to deliver value-driven messaging.

With 5+ years in customer-facing roles and deep heavy equipment knowledge, you will mentor teams, uphold safety priorities, and contribute to a strong customer experience in a dynamic market.

Qualifications

• Post-secondary education with a minimum of 5 years’ experience in a customer facing role.
• 5 years’ hands-on experience around heavy equipment.
• Strong technical aptitude and understanding of heavy equipment applications.
• Excellent communication and interpersonal skills across levels.

Responsibilities

• Participate in Caterpillar Dealer Advisory Groups and gather intelligence on products, market conditions, competitors, and customers.
• Forecast input and assist with inventory management.
• Develop a standardized NPI process for all machine families including Annual Product Updates (APU).
• Collaborate with sales to craft value selling messages and promotional strategies.
• Provide leadership input for dealer/customer/association events and pricing strategies.

Skills

Customer facing

Analytical

Communication

Bilingual (French/English)

Microsoft Office

Heavy equipment knowledge

Strategic thinking

Problem solving

Education

Post-secondary education

Tools

Microsoft Applications

Job description

Job Type: Full-time, Permanent

Compensation: $74,000 to $85,000 - The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Bilingual Mining Application Specialist YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Participate in relevant Caterpillar Dealer Advisory Groups (DAG's)
• Gathering, analyzing & communicating intelligence on products, market conditions, competitors, & customers
• Forecast input & assist with managing inventory levels
• Develop a standardized NPI process for all machine families including Annual Product Updates (APU)
• Work closely with Caterpillar District office on a comprehensive go-to-market strategy for all product families including merchandizing support and key model focus initiatives
• Work with Sales to develop a Value selling message – VET & TURBO
• Provide leadership direction as it relates to promotion dealer/customer/association events
• Provide input on pricing strategies

Must-haves for this role:

• Post-Secondary Education with a minimum of 5 years’ experience in a customer facing role
• Highly safety conscious with at least 5 years’ of hands on experience around heavy equipment
• Strong technical aptitude and solid understanding of heavy equipment applications
• Customer centric with proven coaching, mentoring and people development skills would be an asset
• Solid business acumen and a mindset for continuous improvement
• A strategic thinker with excellent analytical and problem solving skills
• Effective communication and strong interpersonal skills to deal with all levels
• Computer literate with proficiency in Microsoft Applications
• Bililngual French/English

About Toromont Cat

With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.