Bilingual L&D Manager: Customer Education & Adoption Lead

Cella; Montreal; Hybrid; CAD 48,216 - 55,104; Full time

Job summary

A leading training consultancy in Montreal is seeking a Learning & Development Manager for a 6-month contract. You will enhance user engagement with a digital learning platform by collaborating with stakeholders and customizing training solutions. The ideal candidate should have a passion for customer education, proven experience in learning development, and be bilingual in English and French. This role requires approximately one day a week on-site.

Qualifications

• 3+ years of experience in learning and development or training program management.
• Experience preferably in the healthcare, optical, or retail industry.
• Strong written and verbal communication skills.

Responsibilities

• Serve as primary training liaison for key accounts.
• Meet with stakeholders to design learning solutions.
• Customize learning paths on the platform.

Skills

Building relationships

Communication skills

Data analysis

Customer-focused

Proactivity

Bilingual (English/French)

Tools

Learning management systems (LMS)

Job description

A leading training consultancy in Montreal is seeking a Learning & Development Manager for a 6-month contract. You will enhance user engagement with a digital learning platform by collaborating with stakeholders and customizing training solutions. The ideal candidate should have a passion for customer education, proven experience in learning development, and be bilingual in English and French. This role requires approximately one day a week on-site.