Bilingual Insurance Processor (French/English)

Vienneau Insurance Ltd / Assurance Vienneau Ltée; Shediac; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

RRSP with company match

Paid Time Off (PTO) & Sick Paid Time

Professional development and licensing

Volunteering hours and other benefits

Job summary

Vienneau Insurance Ltd / Assurance Vienneau Ltée is seeking a detail-oriented bilingual Insurance Processor to join their operations team in New Brunswick. You will manage insurance documentation, verify policy details, process applications, and ensure records meet regulatory standards.

This role requires fluency in English and French, strong data entry accuracy, and the ability to coordinate with agents and policyholders in a fast-paced environment.

Qualifications

• Fluently bilingual in English and French.
• Education: High school diploma or equivalent required.
• Experience: No experience required.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and agency management systems (AMS360, Applied Epic, or similar CRM software).

Responsibilities

• Review, verify, and input new insurance applications, policy renewals, cancellations, and endorsements into the management system.
• Maintain digital policy files and ensure all required documents are collected and filed accurately.
• Check client data for completeness and accuracy against company standards and guidelines.
• Prepare policy files for underwriting review and highlight discrepancies.
• Assist agents, brokers, and policyholders with policy status, premium payments, and documentation needs.
• Adhere to insurance regulations and internal quality control guidelines.

Skills

Bilingual English/French

Attention to detail

Communication skills

Time management

Insurance terminology (basic)

Education

High school diploma

Tools

AMS360

Applied Epic

CRM software

Job description

Vienneau Insurance Ltd / Assurance Vienneau Ltée is seeking a detail-oriented bilingual Insurance Processor to join their operations team in New Brunswick. You will manage insurance documentation, verify policy details, process applications, and ensure records meet regulatory standards.

This role requires fluency in English and French, strong data entry accuracy, and the ability to coordinate with agents and policyholders in a fast-paced environment.