Bilingual Inside Sales Representative

Proclinical Consulting; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Proclinical is seeking a bilingual (English-French) Inside Sales Representative to focus on driving sales activities, supporting product initiatives, and collaborating with cross-functional teams to meet customer needs.

This role will engage with clients in the pharmaceutical and medical device industry, performing sales activities in the Mississauga region via phone, virtual, and in-person channels, and coordinating with Clinical Specialists to deliver tailored solutions.

Qualifications

• University degree, preferably in clinical sciences, or equivalent education and experience.
• Proficiency in MS Office (Excel) and familiarity with CRM software.
• Strong verbal and written communication skills in both English and French.

Responsibilities

• Engage with clients and drive sales in the assigned territory via phone, virtual, and electronic channels.
• Support injector-related tenders by preparing and submitting documentation.
• Promote injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Maintain CRM records and generate reports for pipelines and forecasts.

Skills

Bilingual English-French

CRM familiarity

MS Excel

Education

University degree in clinical sciences (or equivalent)

Tools

CRM software

MS Office

Job description

- Permanent - Mississauga, Canada

Are you a driven bilingual sales professional who enjoys building customer relationships and identifying opportunities to drive business growth?

Proclinical is seeking a bilingual (English-French) Inside Sales Representative to focus on driving sales activities, supporting product initiatives, and collaborating with cross-functional teams to meet customer needs.

Primary Responsibilities

This position offers an exciting opportunity to engage with clients, provide technical solutions, and contribute to business growth in the pharmaceutical and medical device industry.

Skills & Requirements

• University degree, preferably in clinical sciences, or equivalent education and experience.
• Proficiency in MS Office (Excel) and familiarity with CRM software.
• Strong verbal and written communication skills in both English and French.
• Experience in phone sales, ideally within the hospital market.
• Background in the pharmaceutical or medical device industry.
• Ability to effectively communicate clinical and technical benefits to customers.
• Skilled in consultative selling by translating customer needs into tailored solutions.

The Bilingual Inside Sales Representative's Responsibilities Will Be

• Conduct sales activities within the assigned territory, including prospecting, lead generation, and client engagement through phone, virtual, and electronic channels.
• Support injector-related tenders by preparing and submitting required documentation.
• Promote and drive sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Participate in field-based activities, such as ride-alongs and conferences, to address customer needs and identify growth opportunities.
• Partner with Clinical Specialists to coordinate field-based support for customer requirements.
• Maintain accurate records in the CRM system and generate reports to manage sales pipelines and forecasts.
• Analyze territory performance and market opportunities to identify areas for growth and new customer acquisition.
• Respond to customer requests for information (RFIs) and proposals (RFPs) with timely and accurate submissions.
• Coordinate product installations, repairs, and service activities with contractors and external partners.
• Deliver technical product demonstrations and presentations to prospective and existing customers.
• Act as a first point of contact for reporting adverse reactions or quality complaints, ensuring compliance with Health Canada GVP expectations.
• Perform other duties as assigned by management.