Bilingual Inside Sales Representative

Proclinical Staffing; Mississauga; On-site; CAD 60,000 - 90,000; Full time

Job summary

Proclinical Staffing is actively seeking a bilingual Inside Sales Representative (English-French) to drive sales activities, engage with clients, and present technical solutions in the pharmaceutical and medical device sector. You will work with cross-functional teams to identify opportunities and support product initiatives within a Canadian territory.

You will build relationships via phone, video, and email, manage CRM records, respond to RFIs/RFPs, and help achieve sales targets while

Qualifications

• University degree in clinical sciences or equivalent.
• Proficiency in MS Office (Excel) and familiarity with CRM software.
• Strong verbal and written communication in English and French.
• Experience in phone sales, ideally in hospital market.
• Background in pharmaceutical or medical device industry.
• Ability to translate customer needs into tailored solutions.
• Consultative selling experience across territories.

Responsibilities

• Conduct sales activities within the assigned territory, including prospecting, lead generation, and client engagement through phone, virtual, and electronic channels.
• Support injector-related tenders by preparing and submitting required documentation.
• Promote and drive sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Participate in field-based activities, such as ride-alongs and conferences, to address customer needs and identify growth opportunities.
• Coordinate with Clinical Specialists to provide field-based support for customer requirements.
• Maintain accurate CRM records and generate reports to manage pipelines and forecasts.
• Analyze territory performance and identify growth and new customer opportunities.
• Respond to RFIs/RFPs with timely and accurate submissions.
• Coordinate product installations, repairs, and service activities with contractors and external partners.
• Deliver technical product demonstrations to prospective and existing customers.
• Act as first point of contact for reporting adverse reactions or quality complaints per Health Canada GVP expectations.

Skills

Bilingual English-French

Phone sales

Consultative selling

Strong communication

Lead generation

Cross-functional collaboration

Education

University degree in clinical sciences

Tools

CRM software

MS Office (Excel)

Job description

Are you a driven bilingual sales professional who enjoys building customer relationships and identifying opportunities to drive business growth?

Proclinical is seeking a bilingual (English-French) Inside Sales Representative to focus on driving sales activities, supporting product initiatives, and collaborating with cross-functional teams to meet customer needs.

Primary Responsibilities:

This position offers an exciting opportunity to engage with clients, provide technical solutions, and contribute to business growth in the pharmaceutical and medical device industry.

Skills & Requirements:

• University degree, preferably in clinical sciences, or equivalent education and experience.
• Proficiency in MS Office (Excel) and familiarity with CRM software.
• Strong verbal and written communication skills in both English and French.
• Experience in phone sales, ideally within the hospital market.
• Background in the pharmaceutical or medical device industry.
• Ability to effectively communicate clinical and technical benefits to customers.
• Skilled in consultative selling by translating customer needs into tailored solutions.

The Bilingual Inside Sales Representative's responsibilities will be:

• Conduct sales activities within the assigned territory, including prospecting, lead generation, and client engagement through phone, virtual, and electronic channels.
• Support injector-related tenders by preparing and submitting required documentation.
• Promote and drive sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Participate in field-based activities, such as ride-alongs and conferences, to address customer needs and identify growth opportunities.
• Partner with Clinical Specialists to coordinate field-based support for customer requirements.
• Maintain accurate records in the CRM system and generate reports to manage sales pipelines and forecasts.
• Analyze territory performance and market opportunities to identify areas for growth and new customer acquisition.
• Respond to customer requests for information (RFIs) and proposals (RFPs) with timely and accurate submissions.
• Coordinate product installations, repairs, and service activities with contractors and external partners.
• Deliver technical product demonstrations and presentations to prospective and existing customers.
• Act as a first point of contact for reporting adverse reactions or quality complaints, ensuring compliance with Health Canada GVP expectations.
• Perform other duties as assigned by management.

Proclinical is acting as an Employment Agency in relation to this vacancy.

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