Inside Sales Representative - Bilingual

PHL Distributions; Mississauga; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Health and Dental Benefits

Fitness reimbursements

Hybrid/Remote work opportunity

Job summary

PHL Distributions is seeking a fully bilingual Inside Sales Representative to manage and grow the Quebec pharmacy channel. You will nurture existing accounts and deepen relationships while presenting new products and expanding listings. Your role involves proactive account management, effective communication with pharmacy category managers, and maintaining detailed records in our CRM system.

With a competitive salary range of $45,000 to $60,000 and uncapped commission potential, this position offers excellent earnings for top performers.

Qualifications

• Professional fluency in French and English, spoken and written.
• Experience in the pharmaceutical or health-product market.
• Strong presentation skills for engaging category managers.

Responsibilities

• Nurture and grow existing pharmacy accounts.
• Present and upsell new products to pharmacy managers.
• Onboard accounts to new products smoothly.
• Maintain clean records in CRM and share insights.

Skills

Fully bilingual in French and English

Relationship-building

Presentation and persuasion skills

Proactive account management

Education

Experience in pharmaceutical, OTC, or health-product market

Tools

Salesforce

Job description

PHL Distributions is a Canadian distributor of pharmaceutical and health products, partnering with the country's major pharmacy banners and wholesalers including Familiprix, Costco Quebec, Shoppers Drug Mart, McKesson Canada, Pharmasave, PharmaChoice, and a large network of independent pharmacies. Our growing portfolio spans topical care, vulvovaginal health, infant and digestive health, diagnostics, and dermatology/sun care brands. We're a lean, fast-moving team where individual ownership translates directly into results.

The Role

We're looking for a proactive, fully bilingual (French/English) Inside Sales Representative to own and grow the Quebec pharmacy channel. You'll inherit a base of established accounts and active relationships—your job is to nurture them, deepen them, and grow them. You'll be the trusted voice of our brands to pharmacy category managers and owners across the province: presenting new products, expanding listings, onboarding accounts to additional lines, and making sure existing partners keep reordering and growing with us.

This is a relationship-driven role for someone who takes genuine ownership. If you know the Quebec pharmaceutical landscape, can hold your own with a category manager, and treat your accounts like your own business, you'll thrive here.

What You'll Do

• Nurture and grow existing accounts: manage an established book of pharmacy relationships, staying in regular contact, anticipating needs, and keeping partners engaged and reordering.
• Present and upsell our products to pharmacy category managers and decision-makers — introducing new lines, expanding existing listings, and articulating clinical value, margin opportunity, and patient benefit in fluent French.
• Onboard accounts to new products: guide existing partners through adding new SKUs and lines, ensuring a smooth setup and a strong start.
• Own your territory: treat your accounts like your own business, follow up proactively, and take full accountability for retaining, growing, and exceeding targets within your base.
• Build lasting relationships with pharmacists and category managers so accounts deepen and grow over time.
• Spot growth opportunities within the existing network and selectively pursue new accounts where it makes sense.
• Stay sharp on the market: track competitor products, pricing dynamics, and category trends to position our brands effectively.
• Keep clean records of activity, accounts, and opportunities in our CRM (Salesforce), and share insights with the team.

What You Bring

Required

• Fully bilingual professional fluency in French and English, spoken and written. French is essential for daily interaction with Quebec pharmacies.
• Experience in the pharmaceutical, OTC, or pharmacy/health-product market (inside sales, distribution, rep, or pharmacy-side experience all welcome).
• A relationship-builder's mindset, energized by deepening accounts and being a trusted partner to your pharmacies.
• Strong presentation and persuasion skills; able to engage category managers and buyers with confidence.
• Self-starter who takes ownership, manages their own accounts proactively, and doesn't wait to be told what to do.
• Organized, with solid follow-through and comfort using a CRM (Salesforce preferred).

Nice to Have

• An existing network within Quebec pharmacy banners (Familiprix, Brunet, Jean Coutu, Uniprix, Proxim) or wholesalers.
• Familiarity with Salesforce.
• Knowledge of pharmacy category management and the listing/onboarding process.

Why Join Us

• An established book of accounts and relationships to grow from day one.
• A diverse and growing portfolio of products with real demand.
• A direct line to leadership and the autonomy to run your book of business your way.
• Competitive base salary plus commission, with strong upside for top performers.

Compensation

• Base salary: $45,000–$60,000 per year, commensurate with experience.
• On-target earnings (OTE): ~$65,000-$85,000 per year, base plus commission.
• Uncapped commission upside for those who exceed targets.
• Health and Dental Benefits
• Fitness reimbursements
• Hybrid/Remote work opportunity
• PHL Distributions is an equal-opportunity employer. We welcome applications from all qualified candidates.