Bilingual Inside Sales Representative

Proclinical Group; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Proclinical Group in Mississauga, Canada is seeking a Bilingual Inside Sales Representative (English-French) to drive sales activities, support product initiatives, and collaborate with cross-functional teams in the pharmaceutical and medical device sector.

Responsibilities include prospecting, lead generation, tender support, and CRM-driven pipeline management, with field-based activities and customer demonstrations. Strong English and French communication is required.

Qualifications

• University degree, preferably in clinical sciences, or equivalent education and experience.
• Proficiency in MS Office (Excel) and familiarity with CRM software.
• Strong verbal and written communication skills in both English and French.
• Experience in phone sales, ideally within the hospital market.
• Background in the pharmaceutical or medical device industry.
• Ability to effectively communicate clinical and technical benefits to customers.
• Skilled in consultative selling by translating customer needs into tailored solutions.

Responsibilities

• Conduct sales activities within the assigned territory, including prospecting, lead generation, and client engagement through phone, virtual, and electronic channels.
• Support injector-related tenders by preparing and submitting required documentation.
• Promote and drive sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Participate in field-based activities, such as ride-alongs and conferences, to address customer needs and identify growth opportunities.
• Partner with Clinical Specialists to coordinate field-based support for customer requirements.
• Maintain accurate records in the CRM system and generate reports to manage sales pipelines and forecasts.
• Analyze territory performance and market opportunities to identify areas for growth and new customer acquisition.
• Respond to customer requests for information (RFIs) and proposals (RFPs) with timely and accurate submissions.
• Coordinate product installations, repairs, and service activities with contractors and external partners.
• Deliver technical product demonstrations and presentations to prospective and existing customers.
• Act as a first point of contact for reporting adverse reactions or quality complaints, ensuring compliance with Health Canada GVP expectations.

Skills

Bilingual (English-French)

MS Office (Excel)

CRM software

Strong communication (ENG & FR)

Phone sales experience

Pharma/medical device industry

Consultative selling

Education

University degree in clinical sciences or related field

Tools

CRM software

MS Office (Excel)

Job description

Bilingual Inside Sales Representative - Permanent - Mississauga, Canada

Are you a driven bilingual sales professional who enjoys building customer relationships and identifying opportunities to drive business growth?

Proclinical is seeking a bilingual (English-French) Inside Sales Representative to focus on driving sales activities, supporting product initiatives, and collaborating with cross-functional teams to meet customer needs.

Primary Responsibilities:

This position offers an exciting opportunity to engage with clients, provide technical solutions, and contribute to business growth in the pharmaceutical and medical device industry.

Skills & Requirements:

• University degree, preferably in clinical sciences, or equivalent education and experience.
• Proficiency in MS Office (Excel) and familiarity with CRM software.
• Strong verbal and written communication skills in both English and French.
• Experience in phone sales, ideally within the hospital market.
• Background in the pharmaceutical or medical device industry.
• Ability to effectively communicate clinical and technical benefits to customers.
• Skilled in consultative selling by translating customer needs into tailored solutions.

The Bilingual Inside Sales Representative's responsibilities will be:

• Conduct sales activities within the assigned territory, including prospecting, lead generation, and client engagement through phone, virtual, and electronic channels.
• Support injector-related tenders by preparing and submitting required documentation.
• Promote and drive sales of injector consumables and related product offerings.
• Collaborate with the sales team to support specialty product initiatives and achieve sales objectives.
• Participate in field-based activities, such as ride-alongs and conferences, to address customer needs and identify growth opportunities.
• Partner with Clinical Specialists to coordinate field-based support for customer requirements.
• Maintain accurate records in the CRM system and generate reports to manage sales pipelines and forecasts.
• Analyze territory performance and market opportunities to identify areas for growth and new customer acquisition.
• Respond to customer requests for information (RFIs) and proposals (RFPs) with timely and accurate submissions.
• Coordinate product installations, repairs, and service activities with contractors and external partners.
• Deliver technical product demonstrations and presentations to prospective and existing customers.
• Act as a first point of contact for reporting adverse reactions or quality complaints, ensuring compliance with Health Canada GVP expectations.
• Perform other duties as assigned by management.