Bilingual HR Specialist

Securitas; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Job summary

Securitas Canada, based in Ottawa, is seeking a Bilingual HR Specialist to support the HR team and operations. The role covers recruitment coordination, labour relations guidance, and lifecycle management from hire to termination, ensuring compliant, high-quality employee service.

You will partner with leaders to address complex workforce matters, investigations, and performance concerns, while ensuring adherence to legislation and company policies.

Qualifications

• 4-6 years of progressive Human Resources Generalist experience including high-volume recruitment.
• 2+ years of labour relations experience in a unionized environment.
• Strong knowledge of collective agreement administration, employment standards, and employee relations practices.
• Exceptional communication, conflict resolution, and problem-solving skills.
• Experience with HRIS systems, Microsoft Office Suite, and HR reporting.
• Bilingualism in English and French is required.
• CHRP designation or working toward designation is an asset.
• Alignment with Securitas values of Integrity, Vigilance, and Helpfulness.

Responsibilities

• Coordinate and support full-cycle recruitment activities, including for positions requiring government security clearances and bilingual candidates.
• Provide expert guidance on labour relations, employee relations, and collective agreement interpretation.
• Support employee lifecycle processes from hire through termination, ensuring compliance and exceptional service.
• Partner with business leaders to resolve complex workforce matters, investigations, grievances, and performance concerns.
• Help strengthen organizational effectiveness while ensuring compliance with legislation, policies, and Securitas values.

Skills

Bilingual (English/French)

Labor relations

HR generalist

Recruitment coordination

HR reporting

HRIS

Communication

Education

CHRP designation or working toward designation

Tools

HRIS systems

Microsoft Office

Job description

Job Title: Bilingual HR Specialist

Location: Ottawa, Ontario

Reports To: Area Human Resources Manager

Department: Human Resources

ROLE SUMMARY

The Bilingual HR Specialist serves as a Human Resources partner supporting the AHRM, HR team, operational leaders and employees across the organization. In this role, you will:

• Coordinate and support full-cycle recruitment activities, including for certain positions requiring government security clearances, specialized screening requirements, and bilingual (English/French) candidates, while partnering with operational leaders to ensure timely and compliant staffing of critical roles.

• Provide expert guidance on labour relations, employee relations, and collective agreement interpretation.

• Support employee lifecycle processes from hire through termination, ensuring compliance and exceptional employee service.

• Partner with business leaders to resolve complex workforce matters, investigations, grievances, and performance concerns.

• You will help strengthen organizational effectiveness while ensuring compliance with legislation, policies, and Securitas values.

KEY RESPONSIBILITIES

• Provide guidance regarding collective agreements, employment legislation, company policies, and HR best practices.

• Manage employee relations matters including performance management, attendance management, investigations, accommodations, and disciplinary actions.

• Administer grievance processes and support constructive labour-management relationships.

• Manage employee lifecycle activities including recruitment, onboarding, transfers, promotions, leaves, status changes, and terminations.

• Produce and process Records of Employment (ROEs) accurately and within legislated timelines.

• Serve as a member of the Joint Health and Safety Committee (JHSC) and support the administration of Health & Safety programs, workplace inspections, incident reporting and follow-up, and related compliance activities

• Coordinate benefit administration and maintain accurate HRIS and employee records.

• Prepare reports, correspondence, workforce metrics, and HR documentation for leaders and stakeholders.

• Support organizational projects, compliance initiatives, and continuous improvement activities.

• Trains employees and job candidates within assigned Area; conduct new employee orientation.

• Other duties as required.

QUALIFICATIONS & EXPERIENCE

• Minimum 4-6 years of progressive Human Resources Generalist experience including high-volume recruitment.

• Minimum 2+ years of labour relations experience in a unionized environment.

• Strong knowledge of collective agreement administration, employment standards, and employee relations practices.

• Exceptional communication, conflict resolution, and problem-solving skills.

• Experience with HRIS systems, Microsoft Office Suite, and HR reporting.

• Bilingualism (English and French) is required.

• CHRP designation or working toward designation is an asset.

• Alignment with Securitas values of Integrity, Vigilance, and Helpfulness.

WHAT WE OFFER:

• An opportunity to contribute to a global leader in security services.

• A supportive team environment focused on learning and growth.

• Opportunities for professional development and career progression.

• Competitive compensation and benefits in line with local market practices.

Securitas Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

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