Bilingual HR Specialist

Securitas Canada; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Professional development opportunities

Career progression

Job summary

Securitas Canada is seeking a Bilingual HR Specialist to support the Area Human Resources Manager and HR team in Ottawa. You will handle full-cycle recruitment, labour relations, and employee lifecycle processes across the organization, ensuring compliance with legislation, policies, and Securitas values.

You will collaborate with operational leaders on staffing, investigations, grievances, and performance concerns, empowering leaders with HR guidance while maintaining excellent employee service.

Qualifications

• Progressive HR Generalist experience with high-volume recruitment.
• ,
• Quick learner with strong problem-solving abilities.
• Experience with collective agreements and labour standards.

Responsibilities

• Provide guidance on collective agreements, employment legislation, and HR policies.
• Manage employee relations including performance management and investigations.
• Administer ROEs and HR documentation.

Skills

Bilingual English/French

HR Generalist

Labor relations

Employee relations

HRIS experience

MS Office

Education

CHRP designation or working toward

Tools

HRIS systems

Job description

Job Title: Bilingual HR Specialist

Location: Ottawa, Ontario

Reports To: Area Human Resources Manager

Department: Human Resources

ROLE SUMMARY

The Bilingual HR Specialist serves as a Human Resources partner supporting the AHRM, HR team, operational leaders and employees across the organization. In this role, you will:

• Coordinate and support full-cycle recruitment activities, including for certain positions requiring government security clearances, specialized screening requirements, and bilingual (English/French) candidates, while partnering with operational leaders to ensure timely and compliant staffing of critical roles.

• Provide expert guidance on labour relations, employee relations, and collective agreement interpretation.

• Support employee lifecycle processes from hire through termination, ensuring compliance and exceptional employee service.

• Partner with business leaders to resolve complex workforce matters, investigations, grievances, and performance concerns.

• You will help strengthen organizational effectiveness while ensuring compliance with legislation, policies, and Securitas values.

KEY RESPONSIBILITIES

• Provide guidance regarding collective agreements, employment legislation, company policies, and HR best practices.

• Manage employee relations matters including performance management, attendance management, investigations, accommodations, and disciplinary actions.

• Administer grievance processes and support constructive labour-management relationships.

• Manage employee lifecycle activities including recruitment, onboarding, transfers, promotions, leaves, status changes, and terminations.

• Produce and process Records of Employment (ROEs) accurately and within legislated timelines.

• Serve as a member of the Joint Health and Safety Committee (JHSC) and support the administration of Health & Safety programs, workplace inspections, incident reporting and follow-up, and related compliance activities

• Coordinate benefit administration and maintain accurate HRIS and employee records.

• Prepare reports, correspondence, workforce metrics, and HR documentation for leaders and stakeholders.

• Support organizational projects, compliance initiatives, and continuous improvement activities.

• Trains employees and job candidates within assigned Area; conduct new employee orientation.

• Other duties as required.

QUALIFICATIONS & EXPERIENCE

• Minimum 4-6 years of progressive Human Resources Generalist experience including high-volume recruitment.

• Minimum 2+ years of labour relations experience in a unionized environment.

• Strong knowledge of collective agreement administration, employment standards, and employee relations practices.

• Exceptional communication, conflict resolution, and problem-solving skills.

• Experience with HRIS systems, Microsoft Office Suite, and HR reporting.

• Bilingualism (English and French) is required.

• CHRP designation or working toward designation is an asset.

• Alignment with Securitas values of Integrity, Vigilance, and Helpfulness.

WHAT WE OFFER:

• An opportunity to contribute to a global leader in security services.

• A supportive team environment focused on learning and growth.

• Opportunities for professional development and career progression.

• Competitive compensation and benefits in line with local market practices.

Securitas Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

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