Bilingual HR Coordinator

YM Inc.; Toronto; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Extended health care

Dental benefits

Paid sick days

Employee discount

Tuition reimbursement

On-site parking

Paid time off

Job summary

YM Inc. is seeking an HR Coordinator for a 7-month contract, based in North York, ON. You will act as the first contact for HR matters across Canada and the US, handling employee relations, leaves, safety, and compliance, with emphasis on Quebec and French-speaking employees.

You will support onboarding, policy updates, and recruitment activities while collaborating with the HR team to ensure regulatory compliance and smooth operations.

Qualifications

• 1-2 years of HR experience.
• Bilingual in English and French.
• Spanish is an asset.
• Excellent computer skills with Word, PowerPoint, Excel, Outlook.
• US employee relations experience an asset.
• Excellent interpersonal and communications skills.
• Strong organizational and time management skills and the ability to work well under pressure.
• Well-organized, detail oriented, with ability to prioritize and multi-task.
• Acts with integrity and maintains a high level of confidentiality.

Responsibilities

• Serve as the first point of contact for HR policies, workplace concerns, leaves of absence, and general employment matters across Canada and the USA.
• Support employee relations, including workplace investigations and conflict resolution, performance management, disciplinary actions, and terminations.
• Administer and monitor various leave of absence programs, ensuring compliance with laws.
• Support injury and claims processes, focusing on CNESST claims in Quebec, including reporting and return-to-work planning.
• Support Quebec-specific compliance initiatives, including language and pay equity committees.
• Coordinate health and safety programs across locations, including training and JHSC activities.
• Coordinate accommodation and modified duty requests, gathering information and aiding return-to-work planning.
• Respond to external inquiries and regulatory inspections related to employment matters.
• Prepare documentation for store closures and maintain labour law postings.
• Assist with recruitment support, job postings, verifications, and background checks.

Skills

Bilingual English-French

Interpersonal skills

Communication skills

Organizational skills

Time management

Confidentiality

Spanish (asset)

Tools

Word

PowerPoint

Excel

Outlook

Job description

Job description:

Pay:

Job description:

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 800 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Forever 21, Urban Kids, Suzy Shier, Le Chateau, Bluenotes, West 49, Mandee, Charlotte Russe, and Rue21.

Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

How you will make a difference:

This position is a temporary contract opportunity for 7 months.

As the first point of contact for HR-related matters across our Canadian and the US retail locations, the HR Coordinator plays a key role in supporting our store teams and ensuring compliance with employment legislation. In this dynamic and fast-faced role, you’ll support employee relations, leaves of absence, workplace health and safety, and employment compliance, with a particular focus on supporting our Quebec locations and French-speaking employees.

What You’ll Do:

• Serve as the first point of contact for employee inquiries related to HR policies, workplace concerns, leaves of absence, and general employment matters across Canada and the USA


• Support employee relations matters, including conducting workplace investigations and assisting with conflict resolution, performance management, disciplinary actions, and terminations in partnership with the HR team


• Administer and monitor various leave of absence programs, ensuring compliance with federal, provincial, and state laws


• Support workplace injury and claims processes, with a particular focus on CNESST claims in Quebec, including incident reporting, claims submission and follow-up, and coordinating safe and timely return-to-work plans


• Support Quebec-specific compliance initiatives, including the Quebec French Language Committee and Quebec Pay Equity Committee


• Support health and safety programs across all locations, including training coordination (e.g., First Aid, JHSC), maintaining health and safety boards, responding to workplace safety concerns or inspections, and participation in Joint Health & Safety Committee (JHSC) activities at the corporate office


• Coordinate workplace accommodation and modified duty requests, including gathering required information, working with employees and Operations, and assisting with return-to-work planning


• Respond to external agency inquiries such as Unemployment Insurance Benefit claims (USA), Service Canada requests, and support the resolution of employment-related matters involving regulatory inspections, workplace complaints, and other compliance reviews


• Prepare documentation for store closures in accordance with relevant legislation


• Maintain compliance with labour law posting requirements across US store locations


• Manage job postings for Quebec and provide backup recruitment support as needed, including job postings for other locations, employment verifications, background checks, and business reference checks


• Assist with onboarding and orientation of new hires and internal transfers at Head Office


• Contribute to HR policy updates, communications, manuals, and special projects as assigned

What You’ll Need:

• 1-2 years of HR experience


• Bilingual in English and French


• Spanish is an asset


• Excellent computer skills with solid working knowledge of Word, PowerPoint, Excel, Outlook


• US employee relations experience an asset


• Excellent interpersonal and communications skills


• Strong organizational and time management skills and the ability to work well under pressure


• Well-organized, detail oriented, with ability to prioritize and multi-task


• Acts with integrity and maintains a high level of confidentiality

What we offer:

• Competitive Compensation Package


• Health and Dental Benefits Plan


• Paid Sick Days


• Employee Discount


• Tuition Reimbursement


• Being part of an amazing, supportive and collaborative team

YM Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

This posting is for an open vacancy. We use AI in our hiring process.

Benefits:

• Extended health care


• On-site parking


• Paid time off

Ability to commute/relocate:

• North York, ON M6A 2W1: reliably commute or plan to relocate before starting work (required)

Experience:

• Human Resources: 1-2 years (required)

Language:

• French (required)


• English (required)

Work Location:

In person

Benefits:

• Company events


• On-site parking

Application question(s):

• Are you Bilingual in English and French?

Experience:

• HR Coordinator: 1 year (required)

Language:

• French (required)

Work Location:

In person