Bilingual HR Specialist, Labour Relations

Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL); Ottawa; Hybrid; CAD 87,000 - 109,000; Full time

Benefits offered by this job

Accrued vacation

Annual performance bonus

Training & mentorship programs

Inclusive workplace culture

Job summary

Canada Mortgage and Housing Corporation (CMHC) is seeking a Bilingual HR Specialist, Labour Relations to provide expert counseling to employees, leaders and HR Partners on employee relations and policy implementation. You will develop, implement and advise on HR programs while ensuring compliance with CMHC ethics and conduct policies.

This temporary 12-month role supports a dynamic People and Culture team, engaging in investigations, training, and communications to promote fair and productive

Qualifications

• Undergraduate degree in HR management, business administration, industrial relations or related field.
• Minimum of five years’ experience in human resources management and employee relations policies and practices.
• Strong knowledge of federal employment law and regulations.
• Experience in facilitation, mediation and conflict resolution; excellent consulting and interpersonal skills.

Responsibilities

• Ensure compliance with legislative requirements on HR policies and programs.
• Advise and coach leaders and employees on resolution of complaints and grievances; facilitate discussions.
• Act as SME and escalation point on complex HR and employee relations issues.
• Develop and deliver communications, training, and materials on employee relations.

Skills

HR management

Employee relations

Bilingual FR/EN

MS Office

Conflict resolution

Education

Undergraduate degree in HR

Tools

Case management systems

Job description

Job Requisition ID: 12317

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 86816.59 to $ 108520.74 and are based on qualifications and experience.

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

Benefits

• Accrued vacation.
• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About The Role

Join the People and Culture Team, in the Bilingual HR Specialist, Labour Relations position. In this role, you will provide expert advice, coaching and guidance to employees, people leaders and HR Business Partners to resolve human relations and work-related situations. You will plan, develop, implement and advise on Employee Relations policies, programs and services, as well as ensure compliance with CMHC's Code of Ethics and Business Conduct and Conflict of Interest Policy. You will also promote and ensure fair and equitable treatment of all employees and a productive work environment, consistent with CMHC values.

This is a temporary position with a duration of 12 months.

What You Will Do

• Ensure compliance with legislative requirements on all existing and new Human Resources and Employee Relations policies and programs.
• Research, advise, analyze and coach people leaders, HR colleagues and employees regarding resolution of complaints and/or grievances and the implementation of appropriate corrective action, acting as a facilitator or mediator in discussions designed to address interpersonal or work-related conflicts.
• Act as subject matter expert and point of escalation on complex human resources management and employee relations issues.
• Develop and deliver communications, training and educational materials and sessions to ensure all staff and people leaders are aware of appropriate employee relations issues, programs, policies and services.
• Conduct fact finding and/or investigations into events surrounding workplace issues or complaints, as well as prepare reports of findings and recommend remedial actions.
• Receive and process notices of occurrences of workplace harassment and violence or other misconduct.
• Research, analyze and prepare comprehensive analyses, briefings and/or responses to complaints filed with the Canadian Human Rights Commission, unions (i.e., grievances).
• Support the collective bargaining process and negotiations, including the implementation of new collective agreements.

What You Should Have

• An undergraduate degree, preferably in human resources management, business administration, industrial relations or other related fields.
• A minimum of five (5) years’ experience and understanding in human resources management and employee relations policies, practices, theories, concepts and systems. An equivalent combination of education and experience will be considered.
• Extensive knowledge and understanding of human resources management and employee relations policies, practices, theories, concepts, and systems.
• A working knowledge and understanding of federal employment law and regulations, relevant legislative issues, industry trends and practices.
• An experience in facilitation, mediation and conflict resolution with excellent consulting and interpersonal skills; (strong negotiation, influencing and coaching skills).
• Demonstrated advanced written and oral communication skills in both official languages (French and English).
• A demonstrated ability to work in an automated environment, with particular emphasis on MS Suite and case management systems.

Posting closing date

Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.