Spécialiste de Remboursement Bilingue - Bilingual Reimbursement Specialist

Cencora; Charlottetown; On-site; CAD 44,300 - 68,090; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid parental leave

Professional development resources

Job summary

Cencora is seeking a Reimbursement Specialist in Charlottetown, Prince Edward Island. You will manage all aspects of obtaining prescription drug coverage for patients, coordinating with insurance companies and healthcare professionals. The ideal candidate will have at least 2 years of customer service experience and a post-secondary education.

In addition to traditional benefits, Cencora offers extensive resources focusing on physical, emotional, and financial wellness, including support for working families and professional development opportunities.

Qualifications

• Minimum of 2 years experience in a customer service office setting.
• Ability to work independently and in a team environment.
• Experience in healthcare or pharmaceutical industry is an asset.

Responsibilities

• Manage prescription drug coverage for patients.
• Coordinate documentation with insurance companies.
• Report all Adverse Events to assigned units.

Skills

Customer service experience

Microsoft applications proficiency

Communication skills

Attention to detail

Bilingualism (French/English)

Education

Post-secondary education in a related discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Primary Duties And Responsibilities

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
• Coordinate cases with insurance companies, physicians’ offices and healthcare professionals in order to maximize reimbursement solutions
• Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs
• Implement Financial Means Test as required in an effort to maximize patient’s prescription drug coverage
• Coordinate pharmacy processes required once funding has been obtained
• Acquire in depth knowledge of public / private and federal funding mechanisms
• Responsible to report all Adverse Events to the assigned units/departments
• The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time

Experience And Educational Requirements

• Post‑secondary education or equivalent in a related discipline
• Minimum of 2 years experience in customer service, in an office setting
• Strong proficiency in Microsoft applications (Outlook, Word, Excel)
• Professional / courteous / efficient telephone manner
• Proven ability to organize time, set priorities and multi‑task in order to meet various competing work deadlines
• Candidate must have strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Attention to detail
• Experience in the healthcare, pharmaceutical or insurance industry is an asset
• Bilingualism, French/English is an asset

Minimum Skills, Knowledge And Ability Requirements

• Advanced knowledge of pharmaceutical distribution industry
• Working knowledge of automated warehouse operating system
• Strong business and financial acumen
• Strong analytical and mathematical skills
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problem‑solving skills; ability to resolve issues effectively and efficiently
• Excellent presentation skills
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

The successful candidate may have daily contacts with unilingual English‑speaking customers, patients or peers from cross‑functional teams.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range

$44,300 CAD – 68,090 CAD

Affiliated Companies

Innomar Strategies