Bilingual Front Desk & Scheduling Coordinator

Physiothérapie Avantex; Mount Royal; On-site; CAD 25,000 - 36,000; Part time

Job summary

Physiothérapie Avantex is seeking a Front Desk Receptionist for its Ville Mont-Royal, QC clinic. The role involves welcoming clients, managing appointments, and ensuring smooth check-in/check-out during clinic hours. Proficiency in English and French is required to serve a bilingual client base.

This on-site position supports therapists and clinic operations. Responsibilities include answering and routing calls, handling emails, processing payments, and maintaining organized records, with light

Qualifications

• Strong phone etiquette and the ability to handle calls professionally.
• Experience greeting clients, scheduling, and front desk operations.
• Proficient clerical skills including data entry and records management.
• Excellent verbal and written communication, respectful interaction with clients and team.
• Customer service skills with a client-centered approach, patient and problem-solving.
• Fluency in both English and French is required.
• Healthcare or clinic environment experience is an asset.
• Strong organizational skills, attention to detail, reliability, ability to work independently.

Responsibilities

• Welcome clients and manage front-desk operations.
• Schedule appointments and manage check-in/check-out.
• Answer phone calls, respond to inquiries, and handle emails.
• Process payments and update client records.
• Coordinate with physiotherapists to support clinic operations.

Skills

Phone etiquette

Reception duties

Clerical skills

Communication

Customer service

Bilingual EN/FR

Healthcare exposure (asset)

Organizational skills

Reliability

Independent work

Job description

Physiothérapie Avantex is seeking a Front Desk Receptionist for its Ville Mont-Royal, QC clinic. The role involves welcoming clients, managing appointments, and ensuring smooth check-in/check-out during clinic hours. Proficiency in English and French is required to serve a bilingual client base.

This on-site position supports therapists and clinic operations. Responsibilities include answering and routing calls, handling emails, processing payments, and maintaining organized records, with light