Bilingual (French/English) Inside Sales Representative (Fully Remote)

Canon Canada; New Brunswick; Remote; CAD 40,000 - 50,000; Full time

Job summary

A prominent company in customer service is looking for a bilingual representative to deliver exceptional service to clients. Responsibilities include resolving inquiries and maintaining accurate records. Candidates should possess strong communication skills and prior experience in a customer service role. This position offers a remote work option and opportunities for career growth within a supportive environment.

Benefits

Salary up to $50,000

Opportunity for career advancement

Employee appreciation events

Comprehensive training program

Qualifications

• Minimum of 1-2 years of experience in a customer service role.
• Strong problem-solving skills.
• Ability to adapt to changing situations and priorities.

Responsibilities

• Provide exceptional customer service to clients via phone and email.
• Assist customers in resolving inquiries and issues promptly.
• Maintain accurate records of customer interactions and transactions.

Skills

Bilingual in French and English

Strong verbal and written communication skills

Ability to work independently

Proficiency in using computer systems and software

Job description

Overview

Industry: Customer Service

What to Expect (Job Responsibilities)

• Provide exceptional customer service to clients via phone and email
• Assist customers in resolving inquiries and issues promptly
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve service processes
• Participate in training sessions and team meetings

Qualifications (Required)

• Must be bilingual in French and English
• Minimum of 1-2 years of experience in a customer service role
• Strong verbal and written communication skills
• Ability to work independently and manage time effectively
• Proficiency in using computer systems and software

Preferred Qualifications

• Experience in a remote work environment
• Familiarity with CRM software
• Previous experience in a fast-paced customer service setting
• Strong problem-solving skills
• Ability to adapt to changing situations and priorities

Benefits & Perks

• Salary up to $50,000
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere
• Employee appreciation events and initiatives
• Comprehensive training program for new hires
• Supportive and collaborative work environment

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