Bilingual Field Service Technician: Travel & Training

Novolex; Quebec; Sur place; CAD 60 000 - 80 000; Plein temps

Résumé du poste

Novolex in Quebec is seeking a Field Service Technician to install, inspect, and service Evergreen filling machines at customer sites. You will train customers on operation and maintenance while ensuring safe, high-quality packing outputs.

The role requires fluency in French and English, a valid driver's license, and willingness to travel to the USA for training; 70% travel within the assigned region is expected, with strong mechanical and electrical troubleshooting skills.

Qualifications

• Highschool diploma or equivalent.
• Speak French fluently, along with English.
• Possess a valid driver’s license.
• Able to travel to USA for training purposes.
• Strong mechanical skills and knowledge.
• Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
• Good working knowledge of pneumatics (valves, air cylinders, etc.)
• Must be a good communicator (including written and verbal English)
• Self-driven to work alone and also in teams, when needed.
• Travel to customer site within assigned territory/region. – 70% travel
• Working knowledge MS Office Suite skills (word, excel, outlook and power point)

Responsabilités

• Provides technical service and support for customers who own and operate Evergreen filling machines.
• Installs, inspects, troubleshoots and services equipment.
• Trains customers on proper operation and maintenance techniques.
• Communicates with central scheduling, management, and customers.
• Advises management and engineering on problems with equipment designs.
• Offers learning experiences for customers and plant personnel.
• Meets safety, quality, and corporate policies.
• Maintains high performance of paper packing equipment.

Connaissances

French–English bilingual

Mechanical skills

Electrical schematics reading

Troubleshooting

Communication skills

MS Office proficiency

Self-motivated

Team collaboration

Valid driver's license

Formation

Highschool diploma or equivalent

Outils

MS Office Suite

Description du poste

Novolex in Quebec is seeking a Field Service Technician to install, inspect, and service Evergreen filling machines at customer sites. You will train customers on operation and maintenance while ensuring safe, high-quality packing outputs.

The role requires fluency in French and English, a valid driver's license, and willingness to travel to the USA for training; 70% travel within the assigned region is expected, with strong mechanical and electrical troubleshooting skills.