Bilingual EMS Dispatch Specialist (24/7)

Workland; North Bay; On-site; CAD 42,000 - 65,000; Full time

Job summary

North Bay Regional Health Centre is seeking a qualified Ambulance Communications Officer for the Central Ambulance Communications Centre to support 24/7 emergency medical communications for Nipissing, Parry Sound and Temiskaming. You will handle calls and coordinate dispatch with EMS teams and fire services.

Required qualifications include English language fluency, a valid first aid certificate, CPR certification, and completion of the Ambulance Communications Course.

Qualifications

• Must be 18 years of age or older.
• OSSD or equivalent required.
• Fluent in reading, writing and speaking English.
• Valid standard first aid certificate (WSIB approved).
• CPR certificate current; recertify every 24 months.
• Completion of Ministry of Health Ambulance Communications Course (Entry to Practice) required.
• Experience as Ambulance Communications Officer (ACO) preferred.
• College 911 Communications Course required.
• Bilingualism (Advanced English/French) required; a formal French test may be administered.
• Job offer conditional on successful Criticaldispatcher testing.
• Commitment to safety and prevention of adverse health events.

Skills

Organizational skills

Communication skills

Interpersonal skills

Keyboarding 40 wpm

Self-motivation

Medical terminology

Attendance

Education

Ontario Secondary School Diploma (OSSD)

Ambulance Communications Course (Entry to Practice)

Job description

North Bay Regional Health Centre is seeking a qualified Ambulance Communications Officer for the Central Ambulance Communications Centre to support 24/7 emergency medical communications for Nipissing, Parry Sound and Temiskaming. You will handle calls and coordinate dispatch with EMS teams and fire services.

Required qualifications include English language fluency, a valid first aid certificate, CPR certification, and completion of the Ambulance Communications Course.