Bilingual Driver Examiner — Road Test Specialist

Serco; Brampton; On-site; CAD 65,000 - 85,000; Full time

Job summary

Serco Canada Inc. is seeking a Driver Examiner to evaluate driving abilities for G2/G and M2/M licenses across Ontario. You will conduct road tests, document results and assist applicants with licensing procedures.

The role requires fluency in English and French, a valid Ontario ABZ licence, and at least four years of driving experience. You will work at DriveTest locations, adhere to safety policies, and support high-quality examination services.

Qualifications

• GED or high school diploma as a minimum.
• Must hold a valid Ontario Class ABZ driver’s licence.
• Must be fluent in French and English.
• Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence.
• Must hold a valid Class M and/or controlled class driver’s licence, if applicable.
• No more than four demerit points and three violations at all times during employment as a Driver Examiner.
• Bilingual in English and French (spoken and written) is required.

Responsibilities

• Provides excellent customer service during the delivery all Driver Examination Services.
• Responds to enquiries related to driver licensing, determines applicant status, provides information regarding test/re-test procedures and class of licence(s).
• Completes verification by verbally confirming the candidates full name and full date of birth.
• Examine applicants through a road test; to determine applicant’s abilities in the mechanics and handling of vehicles, notes compliance to traffic laws, stressful situations, driving regulations and safe driving practices.
• Provides examination results and details regarding errors and areas requiring improvement.
• Completes evaluation forms for road test assessments.
• Attends travel points to provide testing and licensing services, where applicable.
• If conducting M2, M and controlled class tests, observes and assesses riding habits, skill and demonstrated ability in the operation of vehicles.
• Conducts road test for those requiring special needs or for those with disabilities.
• Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
• Adheres to all Ministry and operational confidentiality requirements.
• Other related duties relevant to this position as may be required.

Skills

Customer service

Multitasking

Data handling

Regulatory knowledge

Observation skills

Education

GED or high school diploma

Ontario ABZ licence

Bilingual (English/French)

Four years driving experience

Class M or controlled licence (if applicable)

Low demerit points & violations controls

Bilingual (spoken and written)

Tools

Computer skills

Job description

Serco Canada Inc. is seeking a Driver Examiner to evaluate driving abilities for G2/G and M2/M licenses across Ontario. You will conduct road tests, document results and assist applicants with licensing procedures.

The role requires fluency in English and French, a valid Ontario ABZ licence, and at least four years of driving experience. You will work at DriveTest locations, adhere to safety policies, and support high-quality examination services.