Driver Examiner I: Road Test & Licensing Specialist

Serco; Brampton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Serco Canada Inc. seeks a Driver Examiner to evaluate driving ability for G2/G, M2, M and ABZ classes at DriveTest Centres. You will provide licensing information, verify candidate identity, and conduct road tests while ensuring safe, compliant examinations and high service standards.

You will handle test administration, communicate results, and participate in ensuring safety, confidentiality, and regulatory compliance in a busy testing environment.

Qualifications

• GED or high school diploma as a minimum
• Must hold a valid Ontario Class G driver’s licence
• Must have at least four years driving experience, verified based on “date first licenced” indicated on the Ontario driver’s licence
• Must hold a valid Class M and/or controlled class driver’s licence, if applicable
• No more than four demerit points and three violations at all times during employment as a Driver Examiner
• Bilingual in English and French (spoken and written) is required

Responsibilities

• Provides excellent customer service during the delivery all Driver Examination Services.
• Responds to enquiries related to driver licensing, determines applicant status, provides information regarding test/re-test procedures and class of licence(s).
• Completes verification by verbally confirming the candidates full name and full date of birth.
• Examine applicants through a road test; to determine applicant’s abilities in the mechanics and handling of vehicles, notes compliance to traffic laws, stressful situations, driving regulations and safe driving practices.
• Provides examination results and details regarding errors and areas requiring improvement.
• Completes evaluation forms for road test assessments.
• Attends travel points to provide testing and licensing services, where applicable.
• If conducting M2, M and controlled class tests, observes and assesses riding habits, skill and demonstrated ability in the operation of vehicles.
• Conducts road test for those requiring special needs or for those with disabilities.
• Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
• Adheres to all Ministry and operational confidentiality requirements.
• Other related duties relevant to this position as may be required.

Skills

Excellent customer service

Multitasking

Data privacy

Bilingual (English/French)

Education

High school diploma

Ontario G driver’s licence

Tools

Intermediate computer skills

Job description

Serco Canada Inc. seeks a Driver Examiner to evaluate driving ability for G2/G, M2, M and ABZ classes at DriveTest Centres. You will provide licensing information, verify candidate identity, and conduct road tests while ensuring safe, compliant examinations and high service standards.

You will handle test administration, communicate results, and participate in ensuring safety, confidentiality, and regulatory compliance in a busy testing environment.