Bilingual Customer Service Representative

Dexian; Toronto; On-site; CAD 42,000 - 55,000; Full time

Job summary

Dexian is seeking a Bilingual Operations Officer I to join our team in Toronto. You will support back-office trade processing, ensuring accuracy and timeliness while delivering reliable service in a collaborative environment.

Ideal candidates have bilingual French-English, strong communication, and keen attention to detail with 0–2 years in trade processing or related roles, preferably handling cash products.

Qualifications

• Bilingual proficiency in French and English.
• Excellent communication abilities.
• Attention to detail and organizational prowess.
• 0–2 years of trade processing or related experience, preferably with cash products.

Skills

Bilingual FR/EN

Communication skills

Attention to detail

Organizational skills

Job description

Overview

Operations Officer I - Bilingual

Join our dynamic team as a Bilingual Operations Officer, where your organizational skills and industry knowledge will drive operational excellence in a collaborative environment. This pivotal role offers a unique opportunity to support critical back-office processes, ensuring accuracy and timeliness while enhancing service delivery within a friendly team setting. If you thrive in a fast-paced environment and possess strong communication skills, this is your chance to make a meaningful impact and grow your career.

Required Skills:

• Bilingual proficiency in French and English
• Excellent communication abilities
• Attention to detail and organizational prowess

Nice to Have Skills:

• Experience in banking or financial services industry
• Knowledge transfer or mentoring capabilities

Preferred Education and Experience:

• 0-2 years of relevant experience in trade processing or related roles, preferably with cash products such as loans, deposits, swaps, and forwards

About Dexian: Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Note: Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.