Bilingual Contract Administrator I - Toronto

Randstad Canada; Toronto; Remote; CAD 33,000 - 36,000; Part time

Job summary

Randstad Canada is seeking a detail-oriented, bilingual Contract Administrator for a 3-month contract, with a 100% remote work option (hybrid possible). The role involves advisor contracting, provincial licensing verification, and business transfers within a collaborative virtual environment.

The position requires 2 years of admin experience, full bilingual fluency in French and English, and strong Excel skills.

Qualifications

• 2 years administrative experience, preferably within insurance or financial services.
• Full bilingual fluency in French and English (written and spoken) is required.
• Proficiency with MS Excel and familiarity with complex distribution databases or quick aptitude to learn new systems.

Responsibilities

• Review contracting requirements and process new advisor requests within multiple systems.
• Review licensing in line with advisor contracting and provincial requirements.
• Complete research and movement of business between advisors.
• Handle ongoing administrative maintenance for advisors contracted.
• Ensure processes are in line with policies, compliance, and regulatory requirements.
• Communicate with internal and external partners using strong bilingual oral and written communication skills.
• Work effectively under pressure, handling high volumes and meeting SLAs.
• Demonstrate organizational and priority management skills with strong attention to detail.
• Provide excellent customer service and relationship management.
• Collaborate and support in a team environment with minimal supervision.

Skills

Bilingual (Fr–En)

Excel

Administrative experience

Communication

Education

Bachelor's degree

Tools

Distribution databases

Job description

Are you a detail-oriented, bilingual administrative professional looking for a rewarding opportunity with an industry-leading financial services and insurance institution?

Our Distributor Services team is currently seeking a Bilingual Contract Administrator. In this pivotal role, you will be accountable for advisor contracting, provincial licensing verification, and business transfers. Working within a dynamic and collaborative virtual environment, you will play an essential role in keeping distribution operations smooth, compliant, and client-focused.

Job Description

Contract Administrator I

Location Address: 100% remote. If someone wants to work hybrid its an option but not required.

Duration: 3-Month Contract with the possibility of extension

Schedule Hours: 8am-4pm Monday-Friday; standard 37.5 hrs/week. Once trained could be shifted if needed 9-5

Advantages

Work Mode: 100% remote (hybrid option available for those who prefer working from the office).

Contract Duration: 3-month contract with strong potential for extension or conversion to permanent employment based on business needs.

Schedule: 37.5 hours per week, Monday to Friday, 8:00 AM to 4:00 PM (flexible to 9:00 AM to 5:00 PM once training is completed).

Compensation: 24-26 $/h

Responsibilities

• Review contracting requirements and process new advisor requests within multiple systems.
• Review licensing in line with advisor contracting and provincial requirements.
• Complete research and movement of business between advisors.
• Handle ongoing administrative maintenance for advisors contracted.
• Ensure processes are in line with policies, compliance, and regulatory requirements.
• Ensure processes being followed are in line policies as well as compliance and regulatory requirements
• Communicate with internal and external partners using strong bilingual oral and written communication skills.
• Work effectively under pressure, handling high volumes and meeting expected SLAs.
• Demonstrate organizational and priority management skills with strong attention to detail.
• Provide excellent customer service and relationship management.
• Collaborate and support in a team environment with minimal supervision.

Qualifications

• Experience: 2 years of administrative experience, preferably within the insurance or financial services industry.
• Languages: Full bilingual fluency in French and English (written and spoken) is required to support national operations.
• Software Skills: Proficiency with MS Excel and familiarity with complex distribution databases/platforms (or a demonstrated aptitude to learn new systems quickly).
• Specific Knowledge: Knowledge of Canadian provincial insurance licensing requirements is a very strong asset.
• Soft Skills: Outstanding organizational skills, sharp attention to detail, time and priority management, and proven ability to build interpersonal relationships virtually.
• Education: A Bachelor's degree is considered an asset; strong practical experience will be prioritized.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

This posting is for existing and upcoming vacancies.