Bilingual Collections Analyst (French/English) – Growth Ready

Uline; Cambridge; Sur place; CAD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Company-paid extended health coverage

RRSP with 6% employer match

Multiple bonus programs

Paid holidays

Tuition Assistance Program

On-site café and fitness center

Résumé du poste

Uline is seeking a bilingual (English/French) Collections Analyst to manage a portfolio of customer accounts and drive timely payments. You will resolve past-due balances, document activities, and collaborate with cross-functional teams to minimize aging and bad debt. A strong customer-service mindset and proficiency in Word/Excel are required.

Hours are Monday–Friday, 8:30 AM to 5 PM. This on-site role at the Milton, ON location offers competitive hourly pay and growth opportunities within a

Qualifications

• Fluent bilingual in English and French is required for communication with customers and teams.
• Experience in collections, accounts receivable or customer service is preferred.
• Strong written and verbal communication skills with a customer-focused approach.
• Proficiency with MS Word and MS Excel for documentation and data tracking.
• Bachelor’s degree is preferred but not required for consideration.

Responsabilités

• Manage an assigned portfolio of customer accounts via phone and email.
• Resolve past-due balances by identifying root causes and offering payment options.
• Maintain accurate account records and document collection activity.
• Collaborate with Cash Applications, Credit, Customer Service and Sales to reduce aging and bad debt.
• Identify process improvements to enhance the customer experience.

Connaissances

Bilingual (English / French)

Formation

High school diploma or equivalent

Bachelor’s degree preferred

Outils

Microsoft Word

Microsoft Excel

Description du poste

Uline is seeking a bilingual (English/French) Collections Analyst to manage a portfolio of customer accounts and drive timely payments. You will resolve past-due balances, document activities, and collaborate with cross-functional teams to minimize aging and bad debt. A strong customer-service mindset and proficiency in Word/Excel are required.

Hours are Monday–Friday, 8:30 AM to 5 PM. This on-site role at the Milton, ON location offers competitive hourly pay and growth opportunities within a