Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Boisbriand; Hybrid; CAD 73,000 - 110,000; Full time

Job summary

A leading company is seeking a Bilingual CLO Manager for a 12-month contract. This role involves managing external resources across Canada, advising hiring managers, and ensuring compliance. You will work remotely with occasional office meetings, handling complex negotiations and promoting a customer-centric service approach.

Benefits

Comprehensive benefits

Supportive work environment

Potential bonuses

Qualifications

• 5+ years’ experience in contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.

Responsibilities

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Handling contract revisions, risk assessments, and change management.

Skills

Bilingual

Communication

Stakeholder Management

Education

College or University degree

Tools

MS Office

Flextrack

ServiceNow

Job description

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Overview
At KPMG, you’ll join a diverse team of problem solvers dedicated to turning insights into opportunities for clients and communities worldwide.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable a customer-centric approach to engaging external resources, balancing commercial needs with risk mitigation. This is achieved by:

1. Utilizing internal contingent workforce experts who stay current on market intelligence.
2. Acting as trusted advisors, educating, challenging the status quo, and advising on innovative solutions.
3. Delivering a customer-focused approach by minimizing administrative efforts, anticipating needs, and collaborating closely with Hiring Managers.

Location: Anywhere in Canada; virtual work opportunity with 1-2 days in office per month for meetings.

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will handle processes and challenges related to external resources across Canada, managing over 1000+ external resources annually. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Handling contract revisions, risk assessments, change management, and difficult relationships.
• Partnering with legal, risk management, procurement, and other experts on compliance and contractual matters.
• Managing high-risk cases related to legislative compliance, security, and international resource engagement.

The role also involves:

• Promoting the CLO’s brand through customer-centric service.
• Managing cases in the vendor management system (Flextrack) as a super-user.
• Training stakeholders on system use.
• Conducting due diligence and maintaining case documentation.
• Managing complex negotiations and drafting agreements.
• Supporting continuous improvement initiatives.

Qualifications:

• College or University degree in a relevant field.
• 5+ years’ experience in contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Exposure to immigration, legal, and compliance matters.
• Bilingual in English and French, with strong communication skills.
• Ability to manage multiple stakeholders and priorities efficiently.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

This position requires fluency in English; support for English-speaking colleagues and stakeholders is essential.

KPMG BC Region Pay Range: $73,000 to $109,500, with potential bonuses, based on skills and qualifications. We offer comprehensive benefits and a supportive work environment.

Our Values: Integrity, Excellence, Courage, Together, For Better. We promote diversity and inclusion, welcoming all qualified candidates and providing accommodations during the recruitment process.