Bilingual Administrative Coordinator

Government of Northwest Territories; Yellowknife; On-site; CAD 55,000 - 70,000; Full time

Job summary

The Government of Northwest Territories is seeking a bilingual customer service representative for the Compliance and Licensing Division. This role involves providing essential administrative services and responding to public inquiries in both French and English. Candidates should have relevant post-secondary education and experience in customer service.

Benefits

Generous salary and benefits package

Qualifications

• Three years of experience in an office environment.
• Two years of direct public interaction.

Responsibilities

• Provide front line service to clients in both French and English.
• Responsible for licensing and inventory services.

Skills

Customer Service

Administrative Skills

Education

Post-secondary training in business or office management

Job description

The Department of Infrastructure (INF) provides high quality services to the public and Government of the Northwest Territories’ (GNWT) departments, boards and agencies including the planning, design, construction, acquisition, operation and maintenance of public transportation infrastructure and the buildings, works and equipment required for the GNWT to deliver its programs and services. INF makes essential petroleum products available for sale to the public where these products are not provided by the private sector, and promotes the development and increased use of energy efficient technologies. INF also regulates electrical and mechanical safety services and licenses individuals and vehicles operating in the territory.

If you are looking for a job that deals with diverse people and where every day is different, this could be your job! This bilingual position provides front line service to clients and the general public in both French and English. You would also be directly responsible for providing licensing, inventory and skilled administrative services to the Compliance and Licensing Division. In addition, you would work closely with territorial colleagues both internal and external to the Department and respond to a wide variety of requests for information.

Key Qualifications and Requirements:

• Post-secondary training in a business or office management diploma program and
• three (3) years of experience working in an office environment, including two (2) years dealing directly with the public in a customer service setting.

We will consider the following equivalencies:

• A certificate in business or office management, with four (4) years of experience working in an office environment, including two (2) years dealing directly with the public in a customer service setting.
• A degree in business or office management, with two (2) years of experience working in an office environment, dealing directly with the public in a customer service setting.

The GNWT offers a generous salary and benefits' package.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel [phone] Extension 14106
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.