Bilingual Account Executive

Simply Voting Inc.; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

An established industry player is looking for a motivated Account Executive to join their team. This role offers a unique opportunity to manage inside sales and cultivate post-sale customer success relationships. You will work with warm leads, helping clients understand how innovative voting solutions can meet their needs. With a focus on customer retention and satisfaction, you will be trained to navigate the sales cycle effectively. Enjoy a supportive work environment that promotes professional growth, along with competitive compensation and generous benefits, including a life, health, and dental plan.

Benefits

Life, health, and dental plan

RRSP matching

Three weeks of vacation

85% work from home

Qualifications

• Fluency in both English and French is essential.
• Experience in inside sales with a strong drive to sell.
• Excellent organizational and time management skills.

Responsibilities

• Conduct discovery calls and remote demonstrations for prospective customers.
• Analyze election requirements and write proposals.
• Follow best practices to maximize conversion of warm leads.

Skills

Fluency in French

Inside sales experience

Organizational skills

Written communication skills

Verbal communication skills

Self-motivated

Education

University degree in a relevant field

Tools

Customer Relationship Database (CRM)

Job description

We are seeking a motivated and organized Account Executive to join our team. This is a unique opportunity to play pivotal roles in managing inside sales and managing post-sale customer success relationships.

About Us
Based in Montreal, Quebec, Simply Voting Inc. is a leading provider of secure, hosted online elections. Our clients include prominent organizations such as Elections PEI, the New Democratic Party of Canada, and the University of Toronto. Known for our innovative voting systems and outstanding customer service, we are a financially stable, growing company with a professional yet welcoming work environment.

About the Role

This position is the perfect opportunity for someone who is sociable and interested in sales, yet appreciates the comfort of managing warm inbound leads as opposed to a hard sell. You will help prospective customers understand how Simply Voting solves their problems and then close the deal. You will also manage post-sale customer relationships with a focus on success and retention. We will give you proper training to understand the industry, the general sales cycle and relationship management, and how our voting system works. Note: This is a non-commissioned position.

• 85% work from home
• Life, health, and dental plan
• RRSP matching
• Three weeks of vacation
• Competitive salary based on experience ($50,000 to $70,000)

Qualifications

• Fluency in French
• Experience with inside sales and a drive to sell
• Excellent organizational and time management skills
• Outstanding written and verbal communication skills in English and French
• Self-motivated with the ability to work effectively from a home office
• University degree in a relevant field
• Creative mindset and eagerness to grow with the company

Responsibilities

• Conduct scheduled and unscheduled discovery calls with prospective customers
• Conduct remote demonstrations for prospective customers
• Analyze election requirements and write proposals and RFP responses
• Conduct regular follow-ups to move the sales process along to closure
• Follow best practices to maximise conversion of warm leads to customers
• Conduct annual health check meetings with high value customers
• Follow-up with dissatisfied customers and try to repair satisfaction
• Follow best practices to align the solution with customer’s goal and minimize customer churn
• Develop and maintain an understanding of online voting and the capabilities of our voting system
• Utilize a Customer Relationship Database (CRM) to capture the customer journey and relationship
• Travel and provide in-person presentations or sell at tradeshows (very infrequently)

Ready to make a meaningful impact while working with a supportive and professional team? Eager to be proud of the work your company does? We look forward to meeting you!

Application Form

All qualified and interested candidates are invited to apply, in confidence, using this form. Please provide your resume and optionally a cover letter. We thank all candidates for submitting their applications, however, only those who qualify for an interview will be contacted.

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