Benefits Services Advisor – Hybrid Call Centre

Ontario Teachers Insurance Plan; Southwestern Ontario; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Rewarding salary and bonuses

100% premium coverage for group benefits

Defined benefit pension plan

Access to learning resources

Flexible work-from-home options

Job summary

A benefits services company based in Ontario is seeking a Benefits Services Representative for a one-year contract. You will support members through a call centre by providing information about health and life benefits while resolving inquiries effectively. Ideal candidates will have a post-secondary diploma and experience in group health insurance. The position offers perks such as a rewarding salary, comprehensive benefits, and opportunities for professional development.

Qualifications

• Post-secondary school diploma is required.
• Minimum one year experience in group health and insurance.
• Experience in a call centre environment.

Responsibilities

• Handle incoming telephone inquiries in a call centre.
• Provide benefits information and resolve member concerns.
• Assist members with online registration and navigation.

Skills

Communication skills

Customer service

Time management

Knowledge of insurance

Teamwork

Education

Post-secondary school diploma

Training in insurance-related courses

Tools

Microsoft Office Suite

Job description

A benefits services company based in Ontario is seeking a Benefits Services Representative for a one-year contract. You will support members through a call centre by providing information about health and life benefits while resolving inquiries effectively. Ideal candidates will have a post-secondary diploma and experience in group health insurance. The position offers perks such as a rewarding salary, comprehensive benefits, and opportunities for professional development.