Beauty Advisor

L'OCCITANE Group (B Corp); Toronto; On-site; CAD 21,000 - 30,000; Full time

Job summary

L’Occitane Yorkdale in Toronto is seeking a Beauty Host to greet guests with warm hospitality and guide them through a serene, sensory shopping experience inside our iconic yellow doors. You will help guests explore skincare, body care and fragrance, nurture genuine connections, and support store operations while encouraging feedback, teamwork, and a customer-first mindset.

This role values adaptability, basic tech skills, and enthusiasm for beauty; join a brand committed to planet-friendly

Qualifications

• Strong communication and problem-solving ability.
• Entrepreneurial attitude with a sales-driven background.
• Customer satisfaction mindset (internal and external).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Be the host: greet every guest and offer a sensorial experience.
• Prioritize guest experience and anticipate needs.
• Keep an open mind and welcome feedback.
• Support store operations and take initiative to help customers.
• Foster a positive, inclusive team culture.
• Communicate effectively with diverse team members.

Skills

Strong communication

Problem-solving

Customer focus

Entrepreneurial attitude

Skincare interest

Adaptability

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane Yorkdale. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.