Beauty Advisor

L'Occitane En Provence; Winnipeg; On-site; CAD 28,000 - 36,000; Full time

Job summary

L’Occitane En Provence in Winnipeg seeks a Beauty Host to welcome guests and create a tranquil sensory experience as they enter our iconic yellow doors.

You will greet each guest like a cherished visitor, anticipate needs, and collaborate with the team to deliver outstanding service while upholding store standards and policies. A passion for skincare and customer satisfaction helps you thrive in a sales-driven environment.

Qualifications

• Excellent communication and problem-solving abilities.
• Background in a sales-driven environment is preferred.
• Focus on customer satisfaction for internal and external customers.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills are valued.

Responsibilities

• Greet guests and create a welcoming, sensory experience.
• Anticipate guest needs and strive to exceed expectations.
• Welcome feedback with an open mind and a growth mindset.
• Support store operations and policies, taking initiative to help customers.
• Foster a positive, inclusive team culture and mentor colleagues.
• Collaborate with the team and adapt communication styles.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer-focused mindset

Adaptability

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane _ Polo Park. _ Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills
  We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company’s waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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