Beauty Advisor

L'OCCITANE Group (B Corp); Vancouver; On-site; CAD 26,000 - 29,000; Part time

Job summary

L'Occitane Robson in Vancouver is seeking a Beauty Host to welcome guests and craft a serene, sensory shopping experience. You will greet visitors, listen to their needs, and guide them through our skincare, body care and fragrance lines with warmth and expertise.

Support store operations, uphold brand standards, and contribute to a collaborative team culture. A genuine passion for skincare and strong communication will help you delight internal and external customers in a busy retail setting.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest with warmth and hospitality, offering a sensorial experience.
• Prioritize Guest Experience: Anticipate guest needs and strive to exceed expectations.
• Keep an Open Mind: Welcome feedback and maintain a growth mindset.
• Let Success Drive You: Support store operations and policies, taking initiative to help customers.
• Foster a Team Culture: Mentor and encourage colleagues to cultivate a positive, inclusive environment.
• Communicate with Care: Collaborate effectively with the team across personalities.

Skills

Communication skills

Sales mindset

Customer-first

Skincare interest

Adaptability

Technology basics

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L'Occitane

Who You Are:

Embark on a serene journey as a Beauty Host with L'Occitane Robson. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You'll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers' needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.
The pay range for this position is an hourly rate of $18.61 - $21.40 (depending on skills and experience).
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.