Beauty Advisor

L'Occitane En Provence; Vancouver; On-site; CAD 26,000 - 29,000; Full time

Job summary

L’Occitane Pacific Centre in Vancouver is hiring a Beauty Host to greet guests and create a tranquil, sensorial experience in our iconic yellow doors.

You will prioritize guest satisfaction, welcome feedback, and support store operations while guiding customers through skincare, body care and fragrance. The role is hourly, with pay between $18.61 and $21.40, and offers a friendly, inclusive team environment.

Qualifications

• Strong communication and creative problem solving.
• Entrepreneurial attitude in a sales-driven environment.
• Interest in skincare, body care and fragrance.

Responsibilities

• Greet every guest as a cherished guest in your home, offering warm hospitality and a sensorial experience.
• Prioritize guest experience and strive to exceed expectations.
• Welcome feedback openly and maintain a growth mindset.
• Support and assist with all store operations, policies, and procedures; take initiative to meet customers’ needs.
• Foster a positive and inclusive team culture with mentorship and encouragement.
• Communicate with care across different team members and personalities.

Skills

Strong communication

Creative problem solving

Entrepreneurial attitude

Customer satisfaction

Skincare interest

Adaptability

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane Pacific Centre. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

The pay range for this position is an hourly rate of $18.61 - $21.40 (depending on skills and experience).

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

All Applicants:

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