Beauty Advisor - Full Time - L'Occitane Polo Park

L'OCCITANE Group (B Corp); Winnipeg; On-site; CAD 20,664 - 27,552; Full time

Job summary

L’Occitane Winnipeg is seeking a Beauty Host to warmly welcome guests and guide them through a sensory skincare experience within our iconic store. You will create a tranquil environment and help guests discover products that suit their needs.

The ideal candidate is passionate about customer service, has strong communication skills, and enjoys working in a dynamic retail team. This on-site role offers growth in a brand focused on natural beauty and sustainability.

Qualifications

• Excellent communication and problem-solving skills.
• Entrepreneurial attitude with a sales-driven background.
• Customer satisfaction mindset in interactions.
• Interest in skincare, body care and fragrance.
• Adaptability and flexibility in a fast-paced retail setting.
• Basic technology skills.

Responsibilities

• Be the Host: greet guests with warmth and provide a memorable sensorial experience.
• Prioritize Guest Experience and exceed expectations.
• Keep an Open Mind and welcome feedback.
• Let Success Drive You by supporting store operations.
• Foster a Team Culture with mentorship and inclusivity.
• Communicate with Care across diverse personalities.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer-focused

Skincare interest

Adaptability

Tech basics

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.


• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.


• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.


• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.


• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.


• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.


• Entrepreneurial attitude with a background in a sales-driven environment


• Mindset focused on customer satisfaction (internal and external customers)


• Interest in skincare, body care and fragrance is beneficial.


• Adaptability and flexibility are recommended


• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable. We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.