Bartender

Hornblower Corp; Toronto; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Wage

Complimentary Cruise Tickets & Uniform

Crew Recognition Awards

Complimentary Meals

Crew Referral Program - up to $200.00

Crew Events

Paid Training

Job summary

Hornblower Corp Canada in Toronto seeks a seasonal Bartender to mix beverages and deliver prompt service on guest and service bars aboard the cruise. The role requires hospitality, knowledge of beverage offerings and prices, and safe, consistent service.

Responsibilities include setting up and breaking down bars, stock control, POS transactions, and guest guidance on menus and cruise routes. Availability nights, weekends, and major holidays is required.

Qualifications

• High School Diploma or GED required.
• At least one year bartending experience required.
• Comprehensive knowledge of beverage recipes.
• Strong customer service and interpersonal skills.
• Well-organized, detail oriented and able to meet deadlines.
• Ability to handle multiple tasks; work nights, weekends and holidays.
• Working knowledge of computer systems, including POS and MS Office.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Follow beverage recipes accurately and know menu pricing.
• Deliver prompt, consistent bar service to guests and servers.
• Set up and break down bar; stock/restock per par specifications; clean bar areas.
• Maintain cleanliness and safety of bar and related areas.
• Process charges and payments via POS; handle cash accurately.
• Inform guests about beverage/food menus, entertainment, routes and points of interest.
• Additional duties as assigned.

Skills

Customer service

Organization

Interpersonal skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suites

Job description

Position Summary:

The successful Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

*Please note this is a seasonal/contract position.*

Crew Benefits:

• Competitive Wage
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Complimentary Meals
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

Duties and Responsibilities:

• Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System.
• Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.
• Provide prompt and consistent bar service to guests and servers throughout the cruise.
• Set up and break down bar - stock and restock bar according to prescribed par specifications, clean bar thoroughly in accordance with standard operating procedures.
• Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas.
• Accurately charge guests for onboard purchases; enter order into the point-of-sale system, collect payment and return all change.
• Provide information to guests including beverage and food menu descriptions, entertainment options, cruise routes and points of interest.
• Additional job duties assigned.

Requirements & Qualifications:

• High School Diploma (or GED or High School Equivalence Certificate) required.
• At least one (1) year of previous bartending experience is required.
• Must have comprehensive knowledge of beverage recipes.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detailed oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.

City Cruises Canada does not use AI technology in any part of the recruitment process.