Receiver

Hornblower Corp; Toronto; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wage

Retention Bonus - up to $500.00

Complimentary Cruise Tickets & Uniform

Crew Recognition Awards

Complimentary Meals

Crew Referral Program - up to $200.00

Crew Events

Paid Training

Job summary

City Cruises Canada is recruiting a Receiver to ensure accurate labeling, stocking, and accessibility of all Food & Beverage items for the team. The role emphasizes organization and attention to detail, with strong emphasis on communication with vendors and crew for a seamless guest experience.

This seasonal/contract position requires reliable performance, adherence to safety and service standards, and flexibility to work weekends and holidays.

Qualifications

• Minimum 1 year of customer service experience.
• Previous receiving experience preferred.
• Smart Serve and Food Handler certificates required.

Responsibilities

• Provide amazing hospitality to coworkers and guests as prescribed in our RESPECT Service System.
• Receive all Food and Beverage items, including dry goods, perishable items, linens, liquor/beer/wine, smallwares, glassware; ensure products match invoices and report discrepancies or damages.
• Ensure proper handling and administration of invoices and documents.
• Receive, store, and organize food and supplies using proper food handling techniques including FIFO and temperature monitoring for perishables.
• Update inventory records and participate in inventory audits.
• Assist Front of House and Back of House crews as required.
• Assist in cleaning and organizing hospitality vessel holds and land-based storage areas.
• Assist with food deliveries to all vessels, as needed.
• Be prepared to begin work at scheduled time.
• Maintain uniform and grooming per appearance standards.
• Complete other duties as assigned by Manager on duty.

Skills

Customer service

Hospitality

Communication

Attention to detail

Education

O.S.S.D. or equivalent

Smart Serve Certificate

Food Handler’s Certificate

Job description

Position Summary:

The Receiver will ensure all deliveries are accurately labeled, stocked and accessible for the Food & Beverage Team. The successful candidate will have a passion for organization and a high attention to detail. Successful communication between vendors and the team will be a key aspect to ensuring all guests have an amazing experience.

Please note this is a seasonal/contract position.

Crew Benefits:

• Competitive Wage


• Retention Bonus - up to $500.00!


• Complimentary Cruise Tickets & Uniforms


• Crew Recognition Awards


• Complimentary Meals


• Crew Referral Program - up to $200.00 per referral


• Crew Events


• Paid Training

Duties and Responsibilities:

• Provide amazing hospitality to coworkers and guests as prescribed in our RESPECT Service System.


• Receive all Food and Beverage items, including but not limited to dry goods & sundries, perishable food items, linens, liquor/beer/wine/non-alcoholic beverages, smallwares, glassware; ensuring that the products received match the corresponding invoice and reporting any discrepancies and/or damages.


• Ensure the proper handling and administration of invoices and documents.


• Receive, store, and organize food and supplies using proper food handling techniques including stock rotation for products that are sensitive to date codes and monitoring temperatures of perishable products.


• Ensure best practice of First In First Out when receiving products and preparing deliveries.


• Update inventory records and participate in inventory audits.


• Assist Front of House crew if required.


• Assist Back of House crew if required.


• Assist in cleaning and organizing of hospitality vessel holds and land-based storage areas.


• Assist with food deliveries to all vessels, as needed.


• Be prepared to begin work at scheduled time.


• Maintain uniform and personal grooming in compliance with appearance standards.


• Completes other duties as assigned by the Manager on duty.

Requirements & Qualifications:

• O.S.S.D. or equivalent as recognized by the Ministry of Education.


• Minimum 1 year of customer service experience.


• Previous receiving experience preferred.


• Smart Serve Certificate required.


• Food Handler’s Certificate required.


• Energetic and enthusiastic personality essential.


• Ability to deal with shifting priorities.


• Must have the ability to work independently and as part of a team.


• Must be able to effectively understand and convey written and verbal information to guests and coworkers.


• Must possess a service orientation – actively looking for ways to help others.


• Will work for extended periods of time without sitting.


• Required to lift furniture and other heavy items up and down stairs.


• Will be required to be available for work on all weekends and major holidays.


• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 60 lbs (27 kgs).


• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection).

City Cruises Canada does not use AI technology in any part of the recruitment process.

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