Banquets - Coordinator

Sandman Hotel Group; Richmond; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Complimentary meals

Discounts at restaurant brands

Flexible schedule

Growth opportunities

Mentorship from management

Employee discounts

Meal discounts for family and friends

Guaranteed work hours

Job summary

Sandman Hotel Group is seeking an Event Coordinator for Chop Steakhouse and Bar in Richmond. The role focuses on directing events, guiding the events team, and delivering exceptional guest experiences. You will collaborate with chefs, the General Manager, and restaurant leaders to ensure smooth operations.

The position emphasizes leadership, mentorship, and strong communication skills, with opportunities for growth within the company and a flexible work schedule that can include weekend shifts.

Qualifications

• Experience coordinating events in hospitality or food & beverage settings.
• Ability to mentor and develop a team of event staff.
• Strong communication and guest service skills, with a professional presence.

Responsibilities

• Direct and oversee events in the facility to high standards.
• Provide leadership, training, and mentorship for the events team.
• Handle guest inquiries, quotes, invoices, and complaints with professionalism.
• Plan event inventory and schedule labor efficiently.
• Attend weekly meetings with Chef and Event Manager to ensure culinary excellence.
• Supervise event setup, delegate tasks, and ensure smooth execution.

Skills

Event coordination

Leadership

Customer service

Communication

Team mentorship

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Outlook

Job description

We are looking for atalentedEventCoordinatortofacilitatethe coordination of our EventswithourEvents Team at Chop Steakhouse and Bar.

As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for yourdepartmentand have a direct impact on the success of the location.You will work directly with talented chefs, the General Manager,EventMangerand restaurant leaders as well as the hotel division.

WHAT'S IN IT FOR YOU:

• Competitive Wages
• Complimentary meals when working
• Guaranteed Work hours
• Opportunity for growth within our company
• Personal development and mentorship from Event Manager
• Discount card for our restaurants (Moxies, Chop, Denny's, Shark Club,Rockfordand Tavern Collective)
• Employee discount and Friends & Family discount for all Northland affiliated brands: including Grouse Mountain, Revelstoke Mountain Resort, & Sutton Hotel Group.
• Flexible work schedule(days, evenings & weekends)

THE ROLE:

• To direct and control events in the facility at an excellent level whilemaintainingand abiding by all standards, policies and/or procedures set forth by our company
• Providing leadership, training, and mentorship for our event team
• Managingguest inquiriesand customer service, includingcreatingevent quotes,invoicesand guest complaints
• Event Inventory planning
• Expert schedulingand labour control
• Attending weekly EO meetings with the Chef & Event Manager to ensure culinary excellence
• Oversee & supervise Event Execution to ensure a successful guest experience; set-up of event rooms, delegate tasks to servers & porters, quality controlfoodand facility
• Ability to take on Event Manager's roles & responsibilities due to illness or vacation

COMPETENCIES & CHARACTER:

• Attention to detail
• Professional presentation & appearance standards
• Remains calm under pressure
• High level organization & planning
• Strong Computer Skills including MicrosoftWord, Excel, Microsoft Teams & Outlook
• Excellent communication skills- written & verbal
• Ability to stand forlong periodsof time;bending, andlifting upto 50lbs
• Positive attitude, and ability to uplift your team
• Strong leadership skills
• Flexibleavailability
• Ability to speak French considered an asset