Banquets - Coordinator

Socket.dev; Richmond; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Complimentary meals

Guaranteed work hours

Growth opportunities

Mentorship from Event Manager

Restaurant discounts

Friends & Family discounts

Flexible schedule

Job summary

Chop Steakhouse and Bar is seeking an Event Coordinator to lead event delivery, mentor the events team, and drive guest satisfaction. You will partner with chefs, the General Manager, and restaurant leaders to uphold standards and ensure seamless event execution in a fast-paced environment.

You will coordinate quotes, scheduling, labor, and guest communications, while maintaining high-quality service and a positive team culture. French is optional and helpful for a diverse guest base.

Qualifications

• Attention to detail
• Professional presentation & appearance standards
• Remains calm under pressure
• High level organization & planning
• Strong computer skills: Word, Excel, Teams & Outlook
• Excellent written and verbal communication
• Ability to stand, bend and lift up to 50 lbs
• Positive attitude and ability to uplift the team
• Strong leadership skills
• Flexible availability
• French language is an asset

Responsibilities

• Direct and control events in the facility at an excellent level while maintaining standards
• Provide leadership, training, and mentorship for the event team
• Manage guest inquiries and customer service, including quotes, invoices and guest complaints
• Event inventory planning
• Expert scheduling and labour control
• Attend weekly EO meetings with Chef & Event Manager to ensure culinary excellence
• Oversee and supervise event execution for a successful guest experience; set up event rooms and delegate tasks
• Take on Event Manager's roles due to illness or vacation

Skills

Event coordination

Leadership

Communication skills

Attention to detail

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Outlook

Job description

We are looking for atalentedEventCoordinatortofacilitatethe coordination of our EventswithourEvents Team at Chop Steakhouse and Bar.

As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for yourdepartmentand have a direct impact on the success of the location.You will work directly with talented chefs, the General Manager,EventMangerand restaurant leaders as well as the hotel division.

WHAT'S IN IT FOR YOU:

• Competitive Wages
• Complimentary meals when working
• Guaranteed Work hours
• Opportunity for growth within our company
• Personal development and mentorship from Event Manager
• Discount card for our restaurants (Moxies, Chop, Denny's, Shark Club,Rockfordand Tavern Collective)
• Employee discount and Friends & Family discount for all Northland affiliated brands: including Grouse Mountain, Revelstoke Mountain Resort, & Sutton Hotel Group.
• Flexible work schedule(days, evenings & weekends)

THE ROLE:

• To direct and control events in the facility at an excellent level whilemaintainingand abiding by all standards, policies and/or procedures set forth by our company
• Providing leadership, training, and mentorship for our event team
• Managingguest inquiriesand customer service, includingcreatingevent quotes,invoicesand guest complaints
• Event Inventory planning
• Expert schedulingand labour control
• Attending weekly EO meetings with the Chef & Event Manager to ensure culinary excellence
• Oversee & supervise Event Execution to ensure a successful guest experience; set-up of event rooms, delegate tasks to servers & porters, quality controlfoodand facility
• Ability to take on Event Manager's roles & responsibilities due to illness or vacation

COMPETENCIES & CHARACTER:

• Attention to detail
• Professional presentation & appearance standards
• Remains calm under pressure
• High level organization & planning
• Strong Computer Skills including MicrosoftWord, Excel, Microsoft Teams & Outlook
• Excellent communication skills- written & verbal
• Ability to stand forlong periodsof time;bending, andlifting upto 50lbs
• Positive attitude, and ability to uplift your team
• Strong leadership skills
• Flexibleavailability
• Ability to speak French considered an asset