Banquets - Coordinator

Northland Properties; Richmond; On-site; CAD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Complimentary meals

Guaranteed work hours

Growth opportunities

Mentorship from Event Manager

Discount card for Northland brands

Employee discounts

Flexible schedule

Job summary

Northland Properties is seeking an Event Coordinator to support the Events Team at Chop Steakhouse and Bar in Richmond. You will direct and control events, mentor your team, and ensure guest satisfaction with high standards.

You will collaborate with chefs, the General Manager, and restaurant leaders to deliver exceptional events, handle inquiries, quotes, invoices, and oversee event setup and execution with a focus on guest experience and operational excellence.

Qualifications

• Attention to detail, high standards for service and events.
• Excellent written and verbal communication; professional presentation.
• Strong leadership and ability to mentor an event team.
• High level of organization and planning; capable of managing multiple events.

Responsibilities

• Direct and control events in the facility at an excellent level while maintaining standards.
• Provide leadership, training, and mentorship for the event team.
• Manage guest inquiries, quotes, invoices, and guest complaints.
• Event inventory planning and labour scheduling.
• Attend weekly EO meetings with Chef and Event Manager to ensure culinary excellence.
• Oversee event execution, setup, and delegation to servers/porters for a great guest experience.
• Be prepared to take on Event Manager responsibilities when needed.

Skills

Attention to detail

Leadership

Communication skills

Organization & planning

Stand for long periods

Team mentorship

French language (asset)

Positive attitude

Flexibility with schedule

Tools

Microsoft Word

Excel

Microsoft Teams

Outlook

Job description

We are looking for a talentedEventCoordinatortofacilitatethe coordination of our EventswithourEvents Team at Chop Steakhouse and Bar.

As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for yourdepartmentand have a direct impact on the success of the location.You will work directly with talented chefs, the General Manager,EventMangerand restaurant leaders as well as the hotel division.

WHAT'S IN IT FOR YOU:

• Competitive Wages
• Complimentary meals when working
• Guaranteed Work hours
• Opportunity for growth within our company
• Personal development and mentorship from Event Manager
• Discount card for our restaurants (Moxies, Chop, Denny’s, Shark Club,Rockfordand Tavern Collective)
• Employee discount and Friends & Family discount for all Northland affiliated brands: including Grouse Mountain, Revelstoke Mountain Resort, & Sutton Hotel Group.
• Flexible work schedule(days, evenings & weekends)

THE ROLE:

• To direct and control events in the facility at an excellent level whilemaintainingand abiding by all standards, policies and/or procedures set forth by our company
• Providing leadership, training, and mentorship for our event team
• Managingguest inquiriesand customer service, includingcreatingevent quotes,invoicesand guest complaints
• Event Inventory planning
• Expert schedulingand labour control
• Attending weekly EO meetings with the Chef & Event Manager to ensure culinary excellence
• Oversee & supervise Event Execution to ensure a successful guest experience; set-up of event rooms, delegate tasks to servers & porters, quality controlfoodand facility
• Ability to take on Event Manager’s roles & responsibilities due to illness or vacation

COMPETENCIES & CHARACTER:

• Attention to detail
• Professional presentation & appearance standards
• Remains calm under pressure
• High level organization & planning
• Strong Computer Skills including MicrosoftWord, Excel, Microsoft Teams & Outlook
• Excellent communication skills- written & verbal
• Ability to stand forlong periodsof time;bending, andlifting upto 50lbs
• Positive attitude, and ability to uplift your team
• Strong leadership skills
• Flexibleavailability
• Ability to speak French considered an asset