Banquet Server (Part-Time)

Fairmont Hotels & Resorts; Golden Horseshoe; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Free meals

Travel discounts at Fairmont hotels

Dry cleaning for work gear

Skill development programs

Career growth opportunities

Wellness and DEI initiatives

Job summary

Fairmont Royal York seeks a banquet server to prepare and manage banquet floors for meetings and events in a cordial, guest-focused environment. You will serve plated, buffet, and reception events and ensure all standards are met, working closely with leadership to maintain a premier guest experience.

Ideal candidates have banquet service experience, Smart Serve certification, and physical fitness to lift equipment. You will be part of a team delivering exceptional hospitality in Toronto.

Qualifications

• Teamwork and a helpful attitude with co-workers.
• Efficient approach to completing all tasks.
• Knowledge of food and beverage operations.
• Previous banquet service experience required.
• Physically able to lift and carry heavy equipment.
• Smart Serve Certification is required.

Responsibilities

• Set and prepare banquet floors for meetings and events.
• Serve and clear plated, buffet, and reception banquets.
• Set tables per Fairmont standards and leadership directions.
• Complete opening and closing duties.
• Know menus, dietary needs, and wine and beverages.
• Maintain guest relations with eye contact and personal service.
• Adhere to safety, hygiene, and alcohol service procedures.
• Work weekends, holidays, and shift work.

Skills

Teamwork

Efficiency

Food & beverage knowledge

Banquet service experience

Physical fitness

Smart Serve

Job description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Company Description

A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About The Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.

• To be hospitable, friendly, welcoming and converse with guests
• Serving and clearing plated banquet events (tray service)
• Serving and clearing buffet banquet events
• Serving and clearing reception banquet events
• All tables must be setup according to Fairmont standards or as directed by Leadership
• Complete opening and closing duties as assigned
• Be aware of all hotel areas & outlets to be credible when responding to guests’ requests,
• Maintain good eye contact and personal service when interacting with all guests
• To be knowledgeable of the menu, dietaries, wine & beverages before service begins
• Conduct themselves within all policies set forth by the department and the Hotel
• To have knowledge of all tasks and the methods of service of all banquet setups
• Understand and carry out the servicing of all banquet event orders
• Arrive on duty on time with proper attire and prepared for shift
• Participate in maintaining a clean and well-kept working environment
• Conduct yourself in an orderly and respectful manner at all times,
• Assist in facilitating all guest requests promptly
• Ensure all allergies are safely catered for with an alternative that meets guest needs
• Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
• Adhere to alcohol handling procedures and policies ensuring responsible alcohol service
• Will work weekends, holidays and shift work as scheduled
• Any other tasks as assigned

Qualifications

• Teamwork approach to all duties and helpful attitude with co-workers
• Efficient and effective approach to completing all tasks
• Food and beverage knowledge
• Previous banquet service experience and knowledge
• Physically fit to transport and carry heavy equipment
• Smart Serve Certification

Physical Aspects of Position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 35 lbs and occasional lifting up to 50lbs
• Constant pushing, pulling, lifting, and carrying
• Frequent ascending or descending, stairs and ramps

Additional Information

What’s in it for you?

• Starting Rate of Pay: $17.60 per hour.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure:

We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations:

We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion:

At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.