Banquet Server - Cocotte Bistro

Gray Collection; Ottawa; On-site; CAD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Group insurance

RRSP and DPSP

Employee discounts

Partner discounts

Career development

Recognition events

Collaborative culture

Job summary

Gray Collection is seeking a Banquet Server in Ottawa, Ontario. The successful candidate will support events at our hospitality venues by serving food and beverages, setting up before service, and assisting with room turnover. A positive guest experience and teamwork are essential.

Minimum banquet experience and the ability to stand, walk, and lift up to 50 lbs are required. Availability mornings, evenings, and weekends is expected to align with event schedules.

Qualifications

• 1+ year banquet experience preferred.
• Must stand/walk for extended periods and lift/carry up to 50 lb.
• Able to bend, reach, and perform setup/breakdown duties.
• Strong teamwork and ability to work under pressure.
• Excellent communication in English, both spoken and written.

Responsibilities

• Plated, buffet and reception service for events.
• Set up the room before service and reset after events.
• Take orders and serve food and beverages in a timely manner.
• Check guest satisfaction and respond to requests.
• Assist the manager with billing and payment after meals.
• Maintain cleanliness of dining areas, restrooms, and related spaces.
• Perform other duties to ensure smooth event operation.

Skills

Excellent English

Teamwork

Customer service

Stamina

Lifting 50 lbs

Job description

Job Description

Posted Thursday, August 27, 2026 at 4:00 AM

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The Banquet Server advises guests, takes orders, and serves food and beverages during events. The Banquet Server will set up the room prior to the event and teardown the room post event. More broadly, they work closely with other members of the banquet team to provide guests with an unforgettable experience.

Responsibilities

• Plated, Buffet and Reception Service - event specific service execution
• Properly set up the room before service begins;
• Serve ordered food and beverages on time - Advise guests and take orders;
• Guest Support - Respond to all guest requests, check on guest satisfaction whenever possible;
• Assist the manager with billing and payment once the meal is completed;
• Clearing & Evet Reset/Turnover - Ensure the cleanliness of their work area, the dining room, and restrooms before, during and after event, supporting bar setup/teardown when required;
• Perform any other related duties necessary to ensure the smooth operation of service.

Qualifications

• Minimum of one (1) year of banquet experience;
• Must be able to stand and walk for extended periods and lift, carry, push, and pull up to 50 pounds.
• Must be able to frequently bend, stoop, reach, and perform banquet setup and breakdown duties
• Strong interest in teamwork;
• Ability to work under pressure;
• Good organizational skills;
• Availability to work mornings, evenings and weekends;
• Excellent communication skills in English, spoken and written.

BENEFITS:

• Group insurance plan with telemedecine
• Group RRSP and DPSP (Deferred Profit Sharing Plan)
• 50% employee discount at all of our establishments for the employee and up to 3 guests
• Discounts with our business partners (transportation, wellness, leisure)
• Company culture that values employees
• Employee recognition events
• Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.