Banquet Server - Carmens Event Centre

Carmens Group; Hamilton; On-site; CAD 2,066,400 - 3,030,720; Part time

Benefits offered by this job

Pay on Demand

Staff discounts

Wellness programs

Scholarship program

Recognition programs

Job summary

Carmens Group is seeking a Banquet Server for part-time, permanent shifts at Carmens Event Centre in Hamilton. You will join a dynamic team delivering exceptional service at weddings, galas, and corporate events, ensuring a guest-first experience in a fast-paced environment.

You should be comfortable working evenings and weekends, with a positive attitude and strong communication. Experience in hospitality is an asset; Smart Serve and Driver’s license are also beneficial.

Qualifications

• Experience in banquet, restaurant, or high-volume service environments an asset.
• Strong hospitality and guest service mindset.
• Excellent communication and teamwork skills.

Responsibilities

• Welcoming guests with warmth and professionalism during events.
• Serve food and beverages efficiently with high presentation standards.
• Learn event menus and service plans; communicate dietary needs to kitchen.
• Monitor guest needs and respond promptly for a memorable experience.
• Clear and reset tables; assist with setup and teardown as required.
• Collaborate with team to ensure events run smoothly and on-brand.

Job description

Be Part of the Magic at Carmen’s Event Centre

Carmens Event Centre is where Hamilton comes to celebrate—and where you can be part of creating unforgettable experiences. As a member of the team at one of the city's most iconic venues, you'll help bring dream weddings, milestone celebrations, corporate galas, and signature events to life in a setting known for its elegance and timeless charm.

Whether you're welcoming guests, preparing event spaces, delivering exceptional service, or supporting behind the scenes, your contributions help ensure every event is executed seamlessly. With a variety of celebrations taking place throughout the year, each shift offers something unique and rewarding.

As part of Carmens Group, you'll join a team backed by over 40 years of hospitality excellence and a culture rooted in teamwork, passion, and a commitment to creating exceptional guest experiences.

• Flexible scheduling
• Great Place to Work Certified (2022-2024, 2026)
• Named Best Workplace in several award categories:
• Most Trusted Executive Teams
• Best Places to Work in Hospitality & Retail
• Best Places to Work in Canada
• Best Workplaces for Women
• Best Workplaces for Mental Wellness

• Pay on Demand – get paid when you need it
• Global Hotel Discounts for your travels
• Staff discounts at our restaurants
• Employee Scholarship Program
• Wellness programs & staff events
• Clear opportunities to grow into leadership roles
• Employee recognition programs celebrating your achievements and milestones
• Referral bonuses when you bring great talent to the team
• Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way.

Position Details

Job Type: part-time, permanent

Vacancy: This posting is for an existing vacancy (replacement for a currently unfilled position)

Compensation: Minimum wage + gratuities

AI Disclosure: Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position.

What you will be doing

As a Banquet Server, you'll be part of a dynamic team that brings memorable events to life—from elegant weddings to corporate galas. You'll play an important role in delivering exceptional service, genuine hospitality, and seamless event experiences for every guest.

Your responsibilities will include

• Welcoming guests with warmth and professionalism while providing attentive, personalized service throughout each event
• Serving food and beverages efficiently, maintaining high standards of presentation and service
• Learning event menus and service plans, and communicating effectively with the kitchen team regarding dietary restrictions and special requests
• Monitoring guest needs and responding promptly to ensure a positive and memorable experience
• Clearing and resetting tables, maintaining clean and organized service areas, and assisting with event setup and teardown as required
• Preparing service stations, restocking supplies, and completing other side duties to support smooth banquet operations
• Collaborating with fellow team members to ensure events run efficiently and according to service standards
• Performing additional duties as assigned while contributing to a professional, respectful, and team-oriented work environment

This is an excellent opportunity for someone who enjoys working at special events, thrives in a fast-paced environment, and is passionate about delivering outstanding guest experiences.

The Spark you Bring to Every Celebration

• Experience in banquet, restaurant, or high-volume service environments an asset
• A natural ability to connect with guests and deliver outstanding hospitality
• Strong communication skills and confidence interacting with both guests and team members
• Proven ability to stay composed and effective in fast-paced, high-pressure situations
• A guest-first mindset with a passion for creating memorable experiences
• A polished, professional appearance and demeanor suited to upscale or formal events
• Smart Serve Certification an asset
• Valid Driver’s License an asset
• Flexibility to work evenings, weekends, and event-based hours
• A positive attitude, reliability, and a willingness to jump in wherever needed

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.