Banking Experience Specialist — Customer Solutions

TD; Dartmouth; On-site; CAD 46,000 - 57,000; Full time

Job summary

TD Canada Trust is seeking a Customer Experience Associate to join our Dartmouth branch. You will process financial transactions, understand customer needs, and recommend suitable banking solutions to deliver an exceptional customer experience.

We value clear communication, attention to detail, and the ability to handle multiple tasks in a fast-paced environment while upholding TD’s code of conduct and ethics.

Qualifications

• High School diploma or equivalent required.
• 1+ years of relevant experience
• Strong administration, organizational, planning and time management skills
• Hands-on knowledge of MS Office (Word, Excel, Outlook)
• Clear written and verbal communication skills

Responsibilities

• Process financial transactions accurately and according to procedures.
• Understand customer needs and recommend banking solutions.
• Respond to customer inquiries and resolve issues using standard procedures.
• Promote banking solutions to meet business goals and ensure timely processing.
• Provide excellent customer experiences and contribute to a positive team environment.

Skills

Administration

Organization

Time management

MS Office

Communication

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office Suite

Job description

TD Canada Trust is seeking a Customer Experience Associate to join our Dartmouth branch. You will process financial transactions, understand customer needs, and recommend suitable banking solutions to deliver an exceptional customer experience.

We value clear communication, attention to detail, and the ability to handle multiple tasks in a fast-paced environment while upholding TD’s code of conduct and ethics.