Banking Customer Experience Pro

TD; Havelock-Belmont-Methuen; On-site; CAD 30,000 - 37,000; Full time

Job summary

TD is seeking a customer-focused associate in Havelock, Ontario. You will handle everyday banking transactions, assist customers with their financial needs, and contribute to a positive branch experience. The role emphasizes accuracy, compliance, and teamwork within the branch.

Ideal candidates bring a high school diploma and some relevant experience; post-secondary education is a plus. TD offers development opportunities and a collaborative work environment.

Qualifications

• High School diploma or equivalent.
• 1+ years of relevant customer service experience preferred.
• Ability to perform routine financial transactions accurately.
• Strong communication and problem-solving skills.

Responsibilities

• Create an exceptional customer experience with every interaction.
• Execute deposits, withdrawals, bill payments and other routine transactions accurately.
• Respond to customer concerns and escalate non-standard issues as needed.
• Support branch goals and promote banking products and services.
• Follow operating policies and complete required procedures.

Skills

Customer service

Education

High School diploma

Post-Secondary or Undergraduate degree preferred

Job description

TD is seeking a customer-focused associate in Havelock, Ontario. You will handle everyday banking transactions, assist customers with their financial needs, and contribute to a positive branch experience. The role emphasizes accuracy, compliance, and teamwork within the branch.

Ideal candidates bring a high school diploma and some relevant experience; post-secondary education is a plus. TD offers development opportunities and a collaborative work environment.