Banking Centre Lead: Grow Teams, Elevate Client Experience

CIBC US; Yellowknife; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Incentive pay

Benefits program and pension

Job summary

CIBC in Yellowknife is seeking a people-focused Banking Centre Leader to drive exceptional client experiences and lead a team of financial services professionals. You will hire, coach and develop team members, and work to fuel revenue growth while ensuring accountability and compliance across banking centre operations.

You will collaborate with partners to strengthen client relationships and deliver strong results for clients, the bank, and shareholders.

Qualifications

• Experience leading multi-member teams in a banking environment.
• Strong focus on client service and relationship building.
• Ability to monitor performance and drive revenue growth.
• Knowledge of financial products and regulatory environment.

Responsibilities

• Lead and coach a high performing Banking Centre team.
• Hire, develop and coach staff to deliver exceptional client experience.
• Drive revenue growth while managing risk and ensuring compliance.
• Coordinate with partners to maximize market opportunities and client outcomes.

Skills

Client Service

People Management

Performance Monitoring

Business Development

Financial Products

Customer Experience

Team Leadership

Job description

CIBC in Yellowknife is seeking a people-focused Banking Centre Leader to drive exceptional client experiences and lead a team of financial services professionals. You will hire, coach and develop team members, and work to fuel revenue growth while ensuring accountability and compliance across banking centre operations.

You will collaborate with partners to strengthen client relationships and deliver strong results for clients, the bank, and shareholders.