Banking Centre Leader: Grow Teams, Elevate Client Experience

CIBC US; Canada; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Employee share purchase plan

Defined benefit pension plan

Vacation offering

Wellbeing support

MomentMakers program

Job summary

CIBC in Canada seeks a people-focused leader to manage the Personal and Business Banking Team, delivering an exceptional client experience. You’ll hire, coach, and develop a high-performing group of financial professionals, guiding them to exceed client needs and drive growth.

You’ll lead by example, own accountability for results, and collaborate with partners to maximize opportunities while managing risk and ensuring compliance across banking centres.

Qualifications

• Led a team delivering exceptional client experiences in financial services.
• Developed and executed plans to deepen client relationships and grow revenue.
• Coached and mentored advisors and staff to meet goals and improve service.

Responsibilities

• Lead and coach a high-performing Banking Centre team.
• Drive client-focused outcomes and revenue growth.
• Collaborate with partners to maximize market opportunities and manage risk.

Skills

Client relationships

People leadership

Leadership coaching

Financial advisory

Business development

Team performance

Risk management

Customer experience

Communication

Strategic planning

Education

Mutual Funds License (Canadian Securities Course)

CFP (Certified Financial Planner)

Branch Managers Examination Course (BME)

Job description

CIBC in Canada seeks a people-focused leader to manage the Personal and Business Banking Team, delivering an exceptional client experience. You’ll hire, coach, and develop a high-performing group of financial professionals, guiding them to exceed client needs and drive growth.

You’ll lead by example, own accountability for results, and collaborate with partners to maximize opportunities while managing risk and ensuring compliance across banking centres.