Banking Centre Leader: Grow Teams & Elevate Client Experience

CIBC US; New Liskeard; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Job summary

CIBC is seeking a people-focused leader to head a Personal and Business Banking team in Canada. You will hire, develop, and coach a team of financial professionals to deliver exceptional client experiences and drive revenue growth.

You’ll work on-site full-time, supporting clients securing homes and growing their businesses while maintaining high service standards. You’ll oversee operations across banking centres within travel distance, promote a client-first culture, and ensure risk is managed

Qualifications

• Experience leading a team of financial services professionals.
• Strong focus on client relationships and service quality.
• Willingness to work banking centre hours including evenings/weekends.

Responsibilities

• Lead a high performing banking team to deliver exceptional client experiences.
• Hire, develop and coach team members to achieve goals and growth.
• Support clients with home loans, business needs and financial planning.

Skills

Banking Operations

Business Development

Client Service

Community Connections

Customer Experience (CX)

Financial Advising

Financial Products

People Management

Performance Monitoring

Results-Oriented

Job description

CIBC is seeking a people-focused leader to head a Personal and Business Banking team in Canada. You will hire, develop, and coach a team of financial professionals to deliver exceptional client experiences and drive revenue growth.

You’ll work on-site full-time, supporting clients securing homes and growing their businesses while maintaining high service standards. You’ll oversee operations across banking centres within travel distance, promote a client-first culture, and ensure risk is managed