Bakery manager - retail

Grey Matlock Bakery; Brampton; On-site; CAD 42,000 - 64,000; Full time

Job summary

Grey Matlock Bakery is seeking a qualified manager to oversee daily bakery and retail operations in Brampton. You will direct staff, organize schedules, monitor budgets, and drive sales through merchandising and marketing initiatives.

The role requires 2–3 years of experience, strong English communication, and the ability to lead a team in a fast-paced retail bakery environment.

Qualifications

• Secondary school graduation required; 2+ years in bakery/retail operations preferred.
• Experience directing daily operations and staff supervision.
• Knowledge of pricing, inventory, merchandising and customer service standards.

Responsibilities

• Direct and control daily bakery and retail operations.
• Evaluate daily operations and implement improvements.
• Plan and organize daily operations and staffing levels.
• Manage staff and assign duties; recruit and supervise personnel.
• Study market trends to determine demand and adjust product mix.
• Determine merchandise to be sold and implement pricing policies.
• Source and procure merchandise for resale; develop marketing strategies.
• Plan budgets and monitor revenues and expenses; oversee cash flow.
• Determine staffing requirements and ensure coverage for shifts.
• Resolve customer requests, complaints and supply shortages.

Skills

Staff management

Operations planning

Budgeting

Marketing strategy

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Bakery
• Retail business

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Screening questions

• Are you available for shift or on-call work?
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week