B2B Technical Sales

Fix One; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Fix One is seeking a Tech Sales specialist to engage homeowners and businesses seeking repairs, installations, and service across Ontario. You will be the first real conversation, understanding needs, explaining solutions, and turning inquiries into booked jobs.

Responsibilities include handling inbound enquiries, preparing quotes, booking and coordinating with dispatch, and maintaining accurate CRM records.

Qualifications

• Experience in sales, call-centre or customer-facing roles.
• Strong English speaking and writing skills.
• Ability to explain technical services in plain language.
• Comfortable using a CRM and keeping records tidy.
• Organized, dependable, and able to manage a busy queue.
• Experience in home services, trades or field service is an asset.

Responsibilities

• Handle inbound calls, form submissions and online enquiries
• Understand the customer's problem and recommend the right service
• Prepare and follow up on quotes and estimates
• Book jobs and coordinate scheduling with the dispatch team
• Keep the CRM accurate with notes, statuses and next steps
• Follow up with customers after service to confirm satisfaction
• Work with marketing on campaign feedback and lead quality
• Meet activity and conversion targets agreed with your manager

Skills

Sales experience

Customer-facing roles

Verbal communication

Written communication

Phone skills

CRM proficiency

Organizational skills

Plain-language explanation

Home services/ trades asset

Target-driven

Job description

Fix One is looking for a Tech Sales specialist to work with homeowners and businesses who reach out to us about repairs, installations and service work across Ontario.

You’ll be the first real conversation a customer has with us: understanding what they need, explaining what we can do, and turning enquiries into booked jobs.

• Handle inbound calls, form submissions and online enquiries
• Understand the customer's problem and recommend the right service
• Prepare and follow up on quotes and estimates
• Book jobs and coordinate scheduling with the dispatch team
• Keep the CRM accurate with notes, statuses and next steps
• Follow up with customers after service to confirm satisfaction
• Work with marketing on campaign feedback and lead quality
• Meet activity and conversion targets agreed with your manager
• Experience in sales, call-centre or customer-facing roles
• Confident and clear on the phone
• Strong spoken and written English
• Comfortable working in a CRM and keeping records tidy
• Organised, dependable and able to manage a busy queue
• Ability to explain technical services in plain language
• Experience in home services, trades or field service is an asset
• Opportunity to shape how we work, not just follow a process
• Interesting projects with a direct impact on business growth
• Supportive, fast-growing team
• Competitive compensation
• Professional development and career-growth opportunities
• Permanent Residency (PR) support may be available to eligible foreign workers, subject to individual circumstances and applicable requirements.

If you like talking to people, solving their problems and seeing the direct result of your work, we’d like to hear from you. Apply today and help connect our customers with the right service.