B&F Supervisor

Renaissance Edmonton Airport Hotel; Edmonton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Discounted Marriott rates

Staff meals

On-demand pay

Free parking

Discount on HALO Bar|Bistro

Management training

Quarterly events

Job summary

Renaissance Edmonton Airport Hotel is seeking a Beverage & Food Supervisor to lead HALO Bistro|Bar operations, supervise events, and ensure exceptional guest experiences.

This full-time role requires coaching staff, enforcing policies, and staying compliant with liquor regulations; the candidate will work with the Beverage & Food Manager to deliver memorable dining and banquet experiences.

Qualifications

• High school diploma or GED; 2 years’ experience in the food & beverage, culinary, or related area.
• 2‑year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the food & beverage, culinary, or related area.
• Pro-serve certification.

Responsibilities

• Oversee banquet halls, restaurant, and bar to ensure high service standards.
• Lead training sessions and coach associates for guest satisfaction.
• Ensure compliance with food & beverage policies and liquor laws.
• Resolve guest issues and turn feedback into service improvements.
• Collaborate with Beverage & Food Manager to plan events.

Skills

Guest service excellence

Training & development

Team leadership

Food safety compliance

Problem solving

Regulatory compliance

Education

High school diploma or GED

2-year degree in Food Service Management/ Hospitality

Pro-serve certification

Job description

WHAT WE ARE LOOKING FOR

Are you ready to lead the way in upscale dining and banquets? The Renaissance Edmonton Airport Hotel is searching for a passionate and dynamic Supervisor to join our Beverage & Food Team. This full-time, salaried role offers an annual base salary of $42,000 up to $52,000 with gratuities.

WHAT YOU NEED TO KNOW ABOUT THE JOB

HALO Bistro|Bar is Edmonton’s hottest dining destination, fusing tradition with local flair in a modern urban setting. Along with our multiple banquet rooms for off-site catering, we're a culinary powerhouse. As a Beverage and Food Supervisor, lead the charge in orchestrating meetings, events, and HALO's 100-seat bar and restaurant. Work alongside our Beverage and Food Manager and fellow supervisors for a memorable dining and event experience to ensure every guest’s expectations are exceeded.

• Ensure every dish and drink meets the highest standards of excellence by overseeing compliance with all food & beverage policies, standards, and procedures through engaging training sessions and hands-on management.
• Keep the banquet halls, restaurant, Starbucks kiosk, and room service areas sparkling with impeccable service and pristine sanitation standards.
• Step into the spotlight as the shining beacon of guest service excellence, leading by example and creating an atmosphere where superior customer service reigns supreme, leaving every guest a fanatic.
• Assist during meal periods and peak times, lending a helping hand to servers and hosts as they navigate the bustling floor of gastronomic adventure.
• Take charge of the helm in the face of guest challenges and complaints, wielding your expertise to turn every frown into a smile and every problem into an opportunity for guest satisfaction.
• Keep a pulse on local liquor laws and ensure every pour adheres to regulations while keeping spirits high and glasses full.
• Seek guest feedback on the quality of their dining experience and use their insights to continuously elevate our offerings to new heights.
• Fuel the flames of excellence with ongoing training for associates, ensuring they are well-equipped to meet and exceed guest expectations at every turn.
• Foster a spirit of camaraderie and collaboration among associates, building strong relationships that form the foundation of our hospitality success.
• Orchestrate a seamless dining experience from the moment guests arrive until their departure, leaving them longing for more.
• Implement corrective actions to refine our service standards and ensure every guest leaves with memories of above and beyond service.
• Make guest satisfaction the star of the show in departmental meetings, weaving a tapestry of excellence that celebrates our achievements and charts a course for even greater success.
• Navigate the complex seas of regulations with confidence, ensuring compliance with all local, state, and federal regulations to ensure a safe and unforgettable dining experience for all.

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WHAT’S IN IT FOR YOU

At our hotel, we believe in taking care of our team members just as much as we take care of our guests. That's why we offer a fun and exciting range of benefits that are sure to keep you happy, healthy, and well-fed.

• We offer more than just a paycheck; we provide a fantastic benefit plan that includes extensive medical, dental, and life insurance coverage, with the hotel contributing 80% for single and family coverage.
• Plus, our loyalty program and travel program open up a world of discounted rates for Marriott hotels across the globe for you and your friends & family.
• We don't just feed your wanderlust - we also feed your appetite.
• Our chefs whip up delicious staff meals every day, so you can fuel up for a busy day of representing the Renaissance brand and assisting guests and clients.
• Enjoy free parking or get reimbursed for your 747 Bus Pass.
• You can also say goodbye to waiting for payday with our on-demand pay system.
• Plus, you'll enjoy a 50% discount on food and drinks for you and your friends at HALO Bar|Bistro, so you can always have a good time without breaking the bank.
• Our in-house management training program ensures you're always growing.
• Get ready for some unforgettable fun with our quarterly work events.

As a member of our award-winning team, you'll be the expert in welcoming and guiding our guests and clients to the best experiences in town. From sharing insider knowledge about local hotspots to anticipating their needs, you'll create lasting impressions on our guests' journeys.

WHAT YOU NEED TO BE CONSIDERED

Education and Experience

• High school diploma or GED; 2 years’ experience in the food and beverage, culinary, or related professional area.
• 2‑year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the food and beverage, culinary, or related professional area.
• Pro-serve certification

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