Banquet Server - EIA

Yourchamber; City of Leduc; Hybrid; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Staff meals every day

Free parking or bus pass reimbursement

Hotel discount 50% on F&B

Job summary

Renaissance Edmonton Airport Hotel is seeking energetic hospitality team players to help with banquet service, guest assistance, and room setup. You will flip rooms between functions and ensure smooth operations with a touch of style.

Responsibilities include greeting guests, describing menu items, serving courses on schedule, and handling smooth turnover. Prior hotel experience and Proserve certification are valued assets.

Qualifications

• High school diploma or GED.
• Proserve Certification.
• Able to work with little supervision.
• Superior customer service skills with prior experience in the hospitality industry.
• Able to lift heavy objects.
• Prior hotel experience is a strong asset.

Responsibilities

• Serve guests and assist in setting up event spaces.
• Help guests and flip rooms between functions.
• Maintain cleanliness and restock stations.
• Handle guest checks and minor payments.
• Assist with upselling extras like beverages and desserts.
• Support teardown and turnover between events.

Skills

Customer service

Hospitality experience

Team player

Flexibility

Education

High school diploma or GED

Proserve Certification

Job description

The Renaissance Edmonton Airport Hotel is home to some of the most modern and impressive banquet spaces in town. To make sure our guests fall in love with our venue—and keep coming back we’re looking for energetic, outgoing team players who are ready to help us shine.

In this role, you’ll do a bit of everything: serving, setting up event spaces, helping guests, and flipping rooms between functions. You’ll be a key part of making sure things run smoothly, efficiently, and with a touch of style.

WHAT YOU’LL BE DOING

In the home of awe-inspiring banquet facilities - the Renaissance Edmonton Airport Hotel will need your energy and enthusiasm to ensure our guests fall head over heels for our venue and keep coming back for more. As a multitasking expert, you'll be busy serving, setting rooms, assisting guests, and flipping rooms like a pro. We're talking smooth operations all around!

• Bring the Energy:Kick off every event with enthusiasm at pre-function briefings, ready to create memorable experiences.
• Set the Scene:Flawlessly arrange tables with perfect "mise en place." We’re talking pristine linens, silverware, and glassware, following the Banquet Event Order (BEO).
• Be the Menu Guru: Know the menu inside and out, dazzling guests with your descriptions, and assist in creating mouth-watering buffets and food stations.
• Serve with Flair:Time courses perfectly and make guests feel special with your smile and warm service.
• Mind-Reader Extraordinaire:Anticipate guest needs like a pro, and if something’s beyond your superpowers, pass it to the captain for next-level service.
• Keep It Sparkling:Patrol your station, topping up drinks, and keeping everything spotless.
• Suggest and Sell like a Pro:Tempt guests with extras like fine wines and after-dinner treats.
• Handle Payments:Manage guest checks smoothly and professionally when taking a carte orders.
• Team Player:Knock out side work, assist wherever needed, and keep the positive vibes going.
• Wrap It Up in Style:Help with teardown and ensure the venue is spotless for the next event.
• Stay Flexible:Be ready to jump in and adapt to keep everything running smoothly.

WHAT’S IN IT FOR YOU?

• At Renaissance, we believe that taking care of our employees is just as important as taking care of our guests.
• Comprehensive benefits plan that includes medical and dental coverage, as well as life insurance.
• 80% of the cost is covered by the hotel for all single coverage.
• Travel program, which offers discounted rates for Marriott hotels across the globe.
• Free parking or 747 bus pass reimbursement.
• In-house management training program, you'll have the opportunity to develop your skills and grow in your career.
• Quarterly work events that are unlike anyone else's.
• On-demand pay system, you can get paid whenever you want.
• Staff meals every day.
• 50% discount on food and beverage at our hotel.

But the best part of working at Renaissance? You'll be a part of an award-winning team that values your contributions and recognizes your hard work. Come join us and see for yourself why Renaissance is the place to be

WHAT YOU NEED TO BE CONSIDERed

High school diploma or GED

Proserve Certification

Able to work with little supervision.

Superior customer service skills with prior experience in the hospitality industry

Able to lift heavy objects.

Prior hotel experience is a strong asset

Platinum Investments and the Renaissance Edmonton Airport Hotel is committed to creating an inclusive workplace and will accommodate accessibility needs at any stage of employment. Please let us know if you are someone who requires accommodation, and we will work with you to meet your needs.