Breakfast Restaurant Server

Platinum Investments, Inc.; Edmonton; On-site; CAD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Marriott discounts

Staff meals

Job summary

Platinum Investments, Inc. is recruiting for HALO Bistro|Bar in Edmonton to join its dynamic F&B Breakfast team. This permanent full-time AM role offers $15 CAD per hour plus gratuities, with a minimum of 30 hours weekly.

Shifts start as early as 5 AM to greet guests and deliver exceptional service. As a HALO Ambassador, you will contribute to a stylish, upscale dining experience in a 100-seat bar and 100-seat restaurant, upholding the Renaissance Edmonton Airport Hotel brand.

Qualifications

• High school diploma or GED required.
• ProServe Certification required or preferred.
• Able to work with minimal supervision and deliver strong guest service.
• Must be able to lift heavy objects and stand for long periods.
• Open availability including weekends and holidays.
• Hotel experience is a strong asset.

Responsibilities

• Set and stock assigned tables for a flawless dining experience.
• Know the menu inside and out from bar to bistro and upsell items.
• Serve courses with precise timing as directed.
• Greet guests with a smile and upsell delectable extras.
• Anticipate guest requests and escalate to supervisors when needed.
• Maintain a clean, stocked, and organized station throughout service.
• Handle guest checks and payments with accuracy.
• Return reusable table items and ensure tidy service areas.
• Report lost or damaged equipment or linen to management.

Skills

Customer service

Availability weekends

Lifting/heavy objects

Supervised work optional

Education

High school diploma or GED

ProServe Certification

Job description

Job Description

WHAT ARE WE LOOKING FOR

Are you a dynamic go-getter with a passion for great food and top-notch service?

Get ready to embark on a thrilling journey through the world of flavors and hospitality and join our fantastic F&B Breakfast team at the Renaissance! This position is a permanent Full-Time AM position for $15 an hour plus gratuities, with a minimum of 30 hours per week, and shifts start as early as 5 AM.

WHAT YOU NEED TO KNOW ABOUT THE JOB

Welcome to HALO Bistro|Bar – the epicenter of trendy upscale dining experience in Edmonton’s local area. We fuse traditional and locally indigenous menu options, serving up a menu that’s a fusion of local flavor and global inspiration. As a HALO Ambassador, you'll ensure every guest leaves with an unforgettable taste of HALO's urban culture and modern charm in our 100-seat bar and 100-seat restaurant.

• Ensure that tables in your assigned area are set like a masterpiece. Keep 'em clean and fully stocked for the ultimate dining experience.
• Know our menu inside and out, from the bar to the bistro, for every meal setting. Impress our guests with your culinary wisdom - tell them all about the star ingredients and the culinary wizardry behind each dish.
• Be the master of timing! Follow the cues to serve each course with precision, like a conductor leading a symphony.
• Greet and serve guests with a smile, and don't be shy about upselling some delectable extras. You're here to make their dining dreams come true!
• Anticipate and fulfill guest requests like a mind reader. If needed, pass them on to the supervisor for some magical service.
• Keep your station sparkling throughout service. Patrol it like a pro, refilling water and coffee, and keeping things tidy. The stage is set, and you're the star!
• Use your persuasive powers for "suggestive selling.".
• Handle guest checks and payments with finesse. Show off your money-handling wizardry!
• After the dining extravaganza, ensure everything is spick and span. Return re-usable table complements and condiments.
• Clean and return tray stands to their proper storage area like a pro rocketeer. It's all part of the show!
• Keep an eye out for any lost or damaged equipment or linen and report it to management. You're the Sherlock Holmes of the restaurant!
• Be ready to adapt to changing demands and lend a hand wherever it's needed. You're the hero that keeps the restaurant running like a well-oiled machine!

WHAT’S IN IT FOR YOU

At our hotel, we believe in taking care of our team members just as much as we take care of our guests. That's why we offer a fun and exciting range of benefits that are sure to keep you happy, healthy, and well-fed.

We offer more than just a paycheck; we provide a fantastic benefit plan that includes extensive medical, dental, and life insurance coverage, with the hotel contributing 80% for single coverage. Plus, our loyalty program and travel program open up a world of discounted rates for Marriott hotels across the globe for you and your friends & family.

But we don't just feed your wanderlust - we also feed your appetite. Our chefs whip up delicious staff meals every day, so you can fuel up for a busy day of representing the Renaissance brand and assisting guests and clients.

That's not all! Enjoy free parking or get reimbursed for your 747 Bus Pass. You can also say goodbye to waiting for payday with our on-demand pay system. Plus, you'll enjoy a 50% discount on food and drinks for you and your friends at HALO Bar|Bistro, so you can always have a good time without breaking the bank. Our in-house management training program ensures you're always growing. And, get ready for some unforgettable fun with our quarterly work events.

As a member of our award-winning team, you'll be the expert in welcoming and guiding our guests and clients to the best experiences in town. From sharing insider knowledge about local hotspots to anticipating their needs, you'll create lasting impressions on our guests' journeys.

WHAT YOU NEED TO BE CONSIDERED

Education and Experience

• High school diploma or GED
• Able to work with little supervision
• Superior customer service skills with prior experience in the hospitality industry
• Able to lift heavy objects
• Open availability including weekends and holidays
• Prior hotel experience is a strong asset
• Valid ProServe Certification

Platinum Investments and the Renaissance Edmonton Airport Hotel are committed to creating an inclusive workplace and will accommodate accessibility needs at any stage of employment. Please let us know if you are someone who requires accommodation, and we will work with you to meet your needs.