Autopac and Personal Lines Support - Richard McKenzie Insurance

Autopac and Personal Lines Support - Richard McKenzie Insurance

Winnipeg

On-site

CAD 42,000 - 52,000

Full time

14 days+
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Benefits offered by this job

Benefits available
Education support
Vacation time
Team-oriented workplace

Job summary

Autopac and Personal Lines Support at Richard McKenzie Insurance in Winnipeg, Manitoba is seeking a friendly AutoPac & Personal Lines Support to assist customers with transactions, renewals, and inquiries.

The role involves delivering clear product information, tailoring insurance solutions, quoting Travel Health Insurance, and supporting office operations within a collaborative, family-oriented team. Competitive pay and ongoing education are offered.

Qualifications

  • Customer service experience in insurance or similar client-focused role preferred.
  • Level 1 insurance license or completion of Fundamentals of Insurance required.
  • Comfortable using Microsoft Word and Outlook.
  • Experience with Applied Epic and/or MPI IWS is an asset, but not required.

Responsibilities

  • Assist AutoPac customers with transactions, renewals, and inquiries.
  • Provide clear product and service information to help clients make confident decisions.
  • Offer insurance solutions tailored to each client’s needs.
  • Quote and sell Travel Health Insurance policies.
  • Maintain MPI and office inventory.
  • Support basic administrative functions within the Personal Lines department.

Skills

Customer service experience
Strong communication skills
MS Word and Outlook
Applied Epic or MPI IWS familiarity

Education

Level 1 insurance license or Fundamentals of Insurance

Tools

Applied Epic
MPI IWS

Job description

Autopac and Personal Lines Support - Richard McKenzie Insurance

Province: Winnipeg, Manitoba
Position: Autopac and Personal Lines Support
Deadline: September 25, 2026
Posted: September 1, 2026

Job Description / Duties
  • Assist AutoPac customers with transactions, renewals, and inquiries
  • Provide clear product and service information to help clients make confident decisions
  • Offer insurance solutions tailored to each client’s needs
  • Quote and sell Travel Health Insurance policies
  • Maintain MPI and office inventory
  • Support basic administrative functions within the Personal Lines department
Qualifications / Required Skills
  • Customer service experience (insurance or similar client-focused role preferred)
  • Level 1 insurance license or completion of Fundamentals of Insurance
  • Comfortable using Microsoft Word and Outlook
  • Experience with Applied Epic and/or MPI IWS is an asset, but not required
  • Strong communication skills, attention to detail, and a genuine desire to help people
Why Work With Us
  • We know great people make a great business — and we take care of our team.
  • Competitive pay based on experience
  • Support for ongoing education and licensing
  • Benefits available
  • Vacation time that recognizes work-life balance
  • A supportive, family-oriented workplace where your contributions matter
Employer Profile

Richard McKenzie Insurance is a family-owned brokerage built on trust, care, and long-standing client relationships. We believe in protecting our clients’ futures with care that feels like family, and we bring that same mindset to our team.

We’re looking for a friendly, detail-oriented AutoPac & Personal Lines Support who enjoys helping people, solving problems, and being part of a close-knit team.

If you’re looking for a place where you’re more than just a number — and where your work truly makes a difference — we’d love to hear from you.

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